Description
A rapidly expanding family leisure & recreation chain company is seeking a Head of Operations to lead the German market expansion. This key leadership position will drive growth and increasing locations over the next decade while ensuring operational excellence across all units.
Key Responsibilities
- Lead operational management across all locations ensuring exceptional quality and customer experience
- Drive market expansion through new location identification and launch
- Build and develop high-performing teams across multiple sites
- Implement and monitor standardized processes for efficiency and safety
- Oversee budget adherence and unit profitability
- Develop and execute market strategy and brand building initiatives
- Analyze business performance through KPIs and implement improvements
Personal Attributes
- Results-driven with focus on operational excellence
- Strategic thinker who can balance long-term vision with immediate needs
- Strong communicator capable of building trust with teams and stakeholders
- Adaptable and solution-oriented in fast-paced environments
- Cultural awareness with ability to implement global standards locally
Requirements
- 5-7 years of operational management experience in retail, theme parks, fast food, entertainment, recreation, or leisure industries or similar sectors
- Proven experience in multi-unit business operations preferably in recreation, fast food, or standardized process environments
- Track record of successful business expansion and new location launches
- Demonstrated leadership ability in building and developing teams
- Fluent in German and English (written and spoken)
- Strong financial management and P&L skills
Qualifications
- Academic Degree in business administration, economics, leadership, or related field
- Knowledge of German property development and local market dynamics (for identifying growth prospects)
- Experience in brand building and market expansion
- Swedish language skills (advantageous)
Benefits
- Competitive salary range
- Performance-based bonus potential
- Company car
- Additional benefits package and PTO
- Location: to be based ideally in Düsseldorf / Cologne or Frankfurt area
- Travel: Regular travel to all locations across Germany required
- Schedule: Flexible hours including weekends and holidays
Equal Employment Opportunity and Non-Discrimination Policy
Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, nationality, age, disability, genetic information, or any other characteristic protected under EU law and the laws of the respective EU member states.
Commitment to Diversity
Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected. We recognize and celebrate the cultural diversity across EU member states.
Compensation Information
For client positions, compensation information will be provided in accordance with applicable EU and national laws. When required by law, salary information will be included in job postings or provided during the recruitment process. We are committed to pay transparency and equal pay for equal work in line with EU Directive 2006 / 54 / EC and national laws on pay equity.
Working Time and Leave
We comply with EU Directive 2003 / 88 / EC concerning certain aspects of the organization of working time as well as national laws of EU member states regarding working hours, rest periods, and leave entitlements.
Health and Safety
We are committed to providing a safe and healthy work environment in accordance with EU Framework Directive 89 / 391 / EEC on Safety and Health at Work and relevant national laws of EU member states.
Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location within the EU.
Required Experience:
Director
Key Skills
Succession Planning, Growing Experience, Expense Management, Management Experience, Rackspace, Laboratory Management, Senior Leadership, Operations Management, Relationship Management, Leadership Experience, Negotiation, Taxonomy
Employment Type: Full-Time
Experience: years
Vacancy: 1
Monthly Salary: 84000 – 110000
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Head of Operations - EntertainmentLeisure 1508 Arbeitgeber: Keller Executive Search
Kontaktperson:
Keller Executive Search HR Team