Cluster Sales Manager (m/w) Application Deadline:
30 June 2026
Department:
Sales & Marketing
Employment Type:
Permanent - Full Time
Location:
Switzerland - Engelberg
Reporting To:
Director of Sales & Marketing
Description Responsible for achieving hotel targets by optimizing revenues through an assigned account base, as well as prospecting new clients in assigned markets. Assigned markets may change according to hotel needs. The key measurement of performance will be performance versus the Revenue goals.
Key Responsibilities
Attend internal Meetings and Conference Calls, and Client Appointments and Client Events in the absence primarily of the Cluster Director of Sales & Marketing.
Responsible for key account management on an assigned account (base or geographic area), ensuring revenue maximization, achievement of personal targets and increasing fair market share versus competitor set.
Responsible for prospecting new accounts.
Responsible for all segments of assigned geographical markets, which may include, but not be exclusively limited to European markets.
Conduct site inspections.
Adhere to the Corporate SOP’s.
Follow-up of tentative bookings in the assigned markets. Detailed knowledge of competitor set.
Detailed knowledge of all services provided by the Hotel and all relevant facts and figures of the hotel.
Responsible for timely contracting from the client base responsible for.
SMART contracting to ensure optimum yielding during annual rate negotiations.
Attend trade shows, sales blitz, workshops, etc. in the assigned markets.
Assist the Director of Sales & Marketing in defining an annual sales action plan and execute set actions accordingly.
Assist the Director of Sales & Marketing with the preparation of the annual budget by providing statistics and forecasts of account productions.
Execute sales actions within set cost budget structure.
Cross Sell other Kempinski Hotels.
Aim to achieve the Company Sales Vision.
Document all sales actions in SFA (S&C).
Update OPERA contact database always.
Understand, and follow the Company Sales Vision.
Understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel’s policy on Fire, Hygiene, Health & Safety.
Ensure that all potential and real hazards are reported and rectified immediately.
Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
Skills, Knowledge and Expertise Experience:
Two (2) years experience in a Sales position, preferably in a 4/5 star hotel.
Language:
Ability to work and communicate in a multinational environment:
Local language – excellent oral and written skills (as applicable)
English – excellent oral and written skills
Additional language – beneficial
Competencies:
To fill this position the candidate must have:
Planning/organization
Adaptability
Flexibility
Initiative
Negotiation skills
Selling skills
Innovative ideas
Technical Competencies:
Computer literacy adapted to the field of Sales: Strong computer skills, including Microsoft Office, (Excel/PowerPoint/Word).
Micros Fidelio Opera and Sales & Catering.
Individual Characteristics:
To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially:
People Oriented
Passionate for European luxury
Entrepreneurial
Straightforward
Interest to develop in the Sales department, communication, attention to details
Organizational skills
Problem solving & decision making
Benefits
Living and working in the heart of alpine Central Switzerland
Diverse creative opportunities
Pleasant working atmosphere in a young and dynamic team
International career prospects and development opportunities
Outstanding employee benefits in all Kempinski Hotels, among others
Extensive range of meals in our staff restaurant
Free WLAN and parking spaces
#J-18808-Ljbffr
30 June 2026
Department:
Sales & Marketing
Employment Type:
Permanent - Full Time
Location:
Switzerland - Engelberg
Reporting To:
Director of Sales & Marketing
Description Responsible for achieving hotel targets by optimizing revenues through an assigned account base, as well as prospecting new clients in assigned markets. Assigned markets may change according to hotel needs. The key measurement of performance will be performance versus the Revenue goals.
Key Responsibilities
Attend internal Meetings and Conference Calls, and Client Appointments and Client Events in the absence primarily of the Cluster Director of Sales & Marketing.
Responsible for key account management on an assigned account (base or geographic area), ensuring revenue maximization, achievement of personal targets and increasing fair market share versus competitor set.
Responsible for prospecting new accounts.
Responsible for all segments of assigned geographical markets, which may include, but not be exclusively limited to European markets.
Conduct site inspections.
Adhere to the Corporate SOP’s.
Follow-up of tentative bookings in the assigned markets. Detailed knowledge of competitor set.
Detailed knowledge of all services provided by the Hotel and all relevant facts and figures of the hotel.
Responsible for timely contracting from the client base responsible for.
SMART contracting to ensure optimum yielding during annual rate negotiations.
Attend trade shows, sales blitz, workshops, etc. in the assigned markets.
Assist the Director of Sales & Marketing in defining an annual sales action plan and execute set actions accordingly.
Assist the Director of Sales & Marketing with the preparation of the annual budget by providing statistics and forecasts of account productions.
Execute sales actions within set cost budget structure.
Cross Sell other Kempinski Hotels.
Aim to achieve the Company Sales Vision.
Document all sales actions in SFA (S&C).
Update OPERA contact database always.
Understand, and follow the Company Sales Vision.
Understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel’s policy on Fire, Hygiene, Health & Safety.
Ensure that all potential and real hazards are reported and rectified immediately.
Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
Skills, Knowledge and Expertise Experience:
Two (2) years experience in a Sales position, preferably in a 4/5 star hotel.
Language:
Ability to work and communicate in a multinational environment:
Local language – excellent oral and written skills (as applicable)
English – excellent oral and written skills
Additional language – beneficial
Competencies:
To fill this position the candidate must have:
Planning/organization
Adaptability
Flexibility
Initiative
Negotiation skills
Selling skills
Innovative ideas
Technical Competencies:
Computer literacy adapted to the field of Sales: Strong computer skills, including Microsoft Office, (Excel/PowerPoint/Word).
Micros Fidelio Opera and Sales & Catering.
Individual Characteristics:
To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially:
People Oriented
Passionate for European luxury
Entrepreneurial
Straightforward
Interest to develop in the Sales department, communication, attention to details
Organizational skills
Problem solving & decision making
Benefits
Living and working in the heart of alpine Central Switzerland
Diverse creative opportunities
Pleasant working atmosphere in a young and dynamic team
International career prospects and development opportunities
Outstanding employee benefits in all Kempinski Hotels, among others
Extensive range of meals in our staff restaurant
Free WLAN and parking spaces
#J-18808-Ljbffr
Cluster Senior Sales Manager (m/w) Arbeitgeber: Kempinski Hotels
Kempinski Hotels ist ein hervorragender Arbeitgeber, der Ihnen die Möglichkeit bietet, in einem dynamischen Team im malerischen Kitzbühel zu arbeiten. Wir legen großen Wert auf Ihre persönliche und berufliche Weiterentwicklung durch umfangreiche Weiterbildungsmöglichkeiten und bieten zahlreiche Benefits, die Ihre Work-Life-Balance unterstützen. Bei uns sind Sie nicht nur Teil eines renommierten Unternehmens, sondern auch Teil einer Kultur, die Vielfalt und Innovation schätzt.
