Overview
is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more
Our culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.
We are seeking to hire an ambitious and talented Field Service Engineer (FSE) to join our team, with responsibility for delivering remote & on-site support services to Keysight’s Solution customers.
The responsibilities will include, but are not limited to, the following:
- Provide on‑site troubleshooting, diagnosis, and repair of customer equipment in a timely, thorough, and professional manner.
- Act as the resident technical expert at the Audi site, building strong working relationships with customer engineering, production, and management teams.
- Manage and execute preventive maintenance (PM) and calibration activities (on‑site or return‑to‑Keysight), aligned with Audi’s production and test schedules.
- Perform installation, commissioning, and upgrades of hardware, software, firmware, and service notes.
- Support the Global Solutions Delivery team with on‑site installation and commissioning of complete test systems and solutions.
- Support regional and global project teams with service strategy planning, implementation, and continuous improvement activities.
- Coordinate and supervise third‑party service providers working on-site at Audi.
- Collaborate with cross‑functional Keysight teams (R&D, factory, logistics, project management) to resolve complex repair cases and technical escalations.
- Deliver technical training to Audi engineers and technicians as required.
- Independently determine and develop approaches to varied and complex technical assignments.
- Lead service and support activities requiring coordination with customers, suppliers, and internal Keysight organizations.
- Troubleshoot and resolve complex system‑level issues involving hardware, power electronics, high‑voltage and high‑current systems .
Job Qualifications and Requirements
- Bachelor’s Degree in Electronic Engineering, Electrical Engineering, Engineering Technology , or equivalent.
- Fluent in English (German is highly desirable for effective on‑site customer interaction).
- Valid driver’s license with a clean driving record; ability to travel by car and air when required.
- Willingness and flexibility to travel across Europe on short notice when needed, despite being a primarily resident role.
- Strong working knowledge of battery test technologies and automotive test solutions is highly advantageous.
- Solid experience in electrical, electronic, and electromechanical troubleshooting , with emphasis on power electronics and high‑energy systems.
- Previous on‑site commissioning, resident engineer, or service delivery experience in an automotive or industrial environment is preferred.
- Good working knowledge of MS Windows OS, Linux, and networking .
Careers Privacy Statement ***Keysight is an Equal Opportunity Employer.***
