IT support employee (f/m/d) in the Service, Construction, IT department

KiTa Bremen, owned by the municipality of Bremen, is the largest provider of child daycare. With around 2,500 employees, we run our 90 child and family centers. We educate, raise and care for around 9,000 children in crèche, elementary and after-school groups and in playhouses/meeting places. A prejudice-conscious approach to diversity and the active promotion of inclusion and participation are key principles of KiTa Bremen’s self-image. Our child and family centers focus on both the children and their family environment and work together with institutions and political bodies in the district according to the principles of district orientation. Fresh food is cooked daily in our children’s and family centers. The healthy nutrition of the children and the close cooperation between the educational and domestic sectors are very important to us.

KiTa Bremen’s IT department looks after all internal users and the IT infrastructure in the children’s and family centers as well as the head office. The team consists of three IT specialists and a section manager. As part of our large-scale expansion of the IT landscape and the associated increase in tasks, we are aiming to restructure the department and establish first-level support for the first time.

Join our team as

IT support employee (f/m/d) in the Service, Construction, IT department

Pay group 9a TVöD (reference number A 5/25)

full-time. The IT support team looks after around 550 users at KiTa Bremen (managers of the children’s and family centers, employees in the head office and employees in special projects) as the first point of contact for problems with the end devices and application programs.

Your area of responsibility will include:

• Receiving and processing inquiries in connection with the use of IT systems and applications
• Initial briefing of new users
• Close cooperation with the IT specialists, e.g. in the processing of further inquiries
• Support in setting up a ticket system and a user knowledge database

What You Can Expect From Us:

• A varied job in a motivated team with an innovative provider
• Personal development opportunities in an expanding company
• A wide range of training opportunities through our own training program and the training and further education center of the Bremen administration
• A reliable, binding collective agreement
• Consideration of periods of previous relevant professional activity
• Consideration of the compatibility of family and career
• Active occupational health management
• All social conditions of the public sector such as company pension scheme (VBL), 30 days annual leave and 5 days training time
• EGYM Wellpass – discounted membership of sports studios
• A subsidized job ticket from BSAG

What You Need To Bring With You:

• Completed vocational training, preferably as an IT systems administrator (f/m/d), IT administrator (f/m/d) or as an administrative assistant (f/m/d), as an office administrator (f/m/d) or as a business administrator (f/m/d) for office communication or office management or career qualification for the first entry level of career group 2 of the Bremen Career Ordinance with practical experience

In addition, you would also like to have:

• A high affinity for IT
• In-depth knowledge of Windows operating systems and Office applications
• Experience in supporting users of IT applications
• Enjoy supporting and advising users

KiTa Bremen promotes the employment of women at all levels. Women are therefore expressly encouraged to apply. Applications from people with a migration background are welcomed. Applicants with severe disabilities will be given priority if they have essentially the same professional and personal aptitude.

For further information, please contact Mr. Asmus on 0421 361-31038.

Please send your application by February 28, 2025, quoting the job advertisement reference number A 5/25, to:

KiTa Bremen, Personnel Department

Auf der Muggenburg 5, 28217 Bremen

Please send complete application documents in PDF format to . For cost reasons, folders cannot be returned. The documents will be destroyed at the end of the application process.

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