CRM Manager

Every day we want to write new successes - that is our goal, that is our passion! To strengthen our CRM team, we are looking for creative and committed minds who want to drive the topics of CRM, email marketing and push messages with just as much passion. We innovate, try things out and reach millions of people with our highly relevant campaigns. You too can be part of our dedicated and motivated team and contribute yourself and your ideas as (Senior) CRM Manager, because we are looking for you to become even better! The position is available on a full- and part-time basis.

About your new role

You always keep an eye on the performance of the campaigns for which you are responsible and derive appropriate data-based recommendations for action. You identify relevant user segments and address them in a targeted manner. You will be responsible for the conception, implementation and optimization of email and push campaigns. You implement your ideas in cooperation with the tech and data teams, get an overview of the existing data and how you can use it for automated, highly personalized CRM measures. You write and optimize your SQL queries yourself. You will be supported by a great CRM and analyst team.

Skills & Requirements

• You have at least 2 years of relevant professional experience in CRM and in the operational control and implementation of CRM campaigns and customer data selection.
• You have already worked with large tools such as Salesforce Marketing Cloud, Emarsys, Selligent, Adobe Suite, etc., but in any case you have profound knowledge with an email marketing / CRM campaign tool.
• Knowledge of data analysis and the use of appropriate tools (e.g. Excel, Tableau) as well as programming languages (e.g. SQL, HTML) you possess at a very good level.
• A good sense for trends and topics, but also a creative sense for layout and text characterize you, furthermore you are a team player with vision.
• You speak fluent English, German is an advantage but not a must.

You don't tick all the boxes? Don't worry, we are looking for employees who convince us with their personality and are motivated to go on full power with their team!

At idealo you can expect

• Our hybrid work model offers you the freedom to work from all over Germany in a mobile and flexible way.
• You get everything you need for your work (noise-canceling headset, laptop, etc.).
• We offer you 30 days of vacation. Not enough? You can "buy" an additional 15 days every year by converting your salary.
• Workation? No problem! Up to 6 months per year you can enjoy working from outside of Germany.
• We take your personal development goals seriously and offer you the opportunity to benefit individually from additional learning and development budget.
• Our office in the heart of Berlin offers free organic breakfast, excellent subsidized lunch, as well as free coffee, lemonades and after-work beer.
• We offer free counseling and support in all areas of life (professional, private, family, health, etc.) in cooperation with the pme-Familienservice.
• You want full flexibility on your way to work and beyond? No problem with a job bike or Deutschlandticket.
• We support you in the visa process and with your relocation.
• Your needs are well looked after with our company KiTa which enables you to keep focused on work with no worries.
• In addition, you are paid in full for up to 30 sick days per child per year and if you are a single parent, even up to 60 sick days.
• In addition to team events, you can also expect big company events and other moments of organized connection with others in the company and your team throughout the year!

About idealo

idealo is a Berlin success story: in 2000 we started out with the mission of helping consumers make the best purchasing decisions. Today, with ~2.5 million visits per day, ~50,000 shops, and more than ~500 million product offers, we are one of the most popular German e-commerce websites and one of the leading European shopping and comparison platforms. We are active as a price comparison platform in six countries (Austria, France, Germany, Great Britain, Italy, and Spain). We are located in the heart of Berlin and offer a unique idealo spirit. Your ideas are the driving force that moves our business forward. Not only our product portfolio is diverse, but also the people who work on it. We want you just as you are! Origin, religion, gender, sexual orientation, or a degree of disability are irrelevant. If you are passionate about improving the world of online shopping alongside ~1000 idealos from ~60 nations, apply with us today.

Information for applicants with severe disabilities: As an applicant with a severe disability, you can get advice from our Representative Body for Severely Disabled People (SBV) during the application process. Please inform us regarding this topic. For the inclusion of people with disabilities, our office is accessible without steps. When you start with us, we will see what else is needed!

Work in the office and from wherever you like. idealo allows you to work from wherever you are. As part of our Hybrid Work at idealo, you decide whether and how often you work from our office in Berlin or remotely.