Mid-Enterprise Account Executive (Hospitality)
At Klaviyo, we believe every guest interaction is an opportunity to build a more loyal relationship. We’re growing our Hospitality vertical and are looking for a Mid‑Enterprise Account Executive who can help us shape our presence in one of the most relationship‑driven industries.
What You’ll Do and How You’ll Make a Difference:
- Transform guest marketing workflows by putting AI at the center: building smarter automation, segmentation, and personalization systems from the ground up.
- Continuously experiment with AI tools, sharing insights that keep the team ahead of the curve and applying AI fluency to do more meaningful, high‑impact selling work.
- Build and grow Klaviyo’s Mid‑Enterprise Hospitality client base across Hotel & Travel, Food & Beverage, and Wellness.
- Drive full‑cycle sales: prospecting, discovery, demo, negotiation, and close, with a strong self‑sourced pipeline motion.
- Create and execute vertical‑specific territory and account strategies, targeting brands on modern PMS, Online Ordering, and Booking platforms and displacing legacy guest CRM vendors.
- Partner cross‑functionally with Solutions Architects, Customer Success, and the Hospitality division to deliver a world‑class buying experience.
- Bring market and competitive intelligence back to Product and PMM to influence the hospitality roadmap.
Requirements:
- 6+ years of closing experience in SaaS or MarTech, with at least 2 years selling into hospitality, travel, or consumer‑experience brands.
- Familiarity with the hospitality tech stack (PMS, CDP, loyalty, reservation platforms) is a strong plus.
- Proven hunter: build pipeline from self‑generated leads through close and own cold verticals.
- Experience navigating multi‑stakeholder deals with GMs, CMOs, Revenue Managers, and IT.
- Fluent in technical selling: connect PMS integrations, guest data infrastructure, and CRM migration to business outcomes.
- Resilient, curious, and energized by building something new in a vertical with massive whitespace.
Based in Boston, MA and available to be in‑office 3 days/week.
