Partner Account Manager (Fluent in German) (Position located in Berlin, Germany)

Partner Account Manager (Fluent in German) (Position located in Berlin, Germany)

We invite you to apply for the Partner Account Manager role at KnowBe4.

About KnowBe4 – KnowBe4 is a cybersecurity company focused on human risk management. Our AI‑driven platform empowers over 70,000 organizations worldwide to strengthen their security culture and transform their workforce from a vulnerability into a security asset. Recognized as a Leader by G2 and TrustRadius, we are redefining what it means to be a trusted security partner in a complex threat landscape.

Our team values radical transparency, extreme ownership and continuous professional development, fostering a welcoming workplace where all employees feel encouraged to be themselves. Whether working remotely or in‑person, we make each day engaging with team lunches, trivia competitions and local outings.

Responsibilities

• Build and maintain strong relationships with key partners reselling KnowBe4 products.
• Conduct deep discovery to understand partners’ organizational structure, goals, objectives and motivations.
• Develop a comprehensive understanding of partner businesses and operations.
• Conduct initial onboarding with assigned partners.
• Collaborate with partners to develop mutually beneficial strategic business plans to achieve sales targets.
• Equip partners with positioning, product knowledge, selling best practices and demand generation tools.
• Communicate the value of reselling KnowBe4 to increase partner investment.
• Engage partner leadership and KnowBe4 leadership to secure executive buy‑in and commitment.
• Maintain clear and consistent communication with partner teams.
• Drive partners to the portal to utilize marketing campaigns and demand generation tools; assist in implementation.
• Coordinate joint marketing efforts that align with business goals to deliver ROI.
• Support direct sales and customer‑success teams to manage overall partner relationships.
• Monitor partner performance and track key performance indicators (KPIs).
• Meet monthly sales volume targets and maintain a healthy pipeline with accurate forecasting.
• Maintain accurate records in Salesforce.com.
• Ensure partner compliance with agreements.
• Drive adoption of company programs among assigned partners.
• Set clear expectations with partners regarding rules of engagement and best practices.

Minimum Qualifications

• High school diploma or GED required.
• Bachelor’s Degree in a relevant field – a plus.
• Familiarity with standard concepts, practices and procedures within the IT security field.
• Minimum 3 years of sales experience, consistently exceeding quota; channel sales experience required.
• Experience with Salesforce preferred.
• Demonstrated sales aptitude; assertive, persistent, consultative and results‑oriented.
• Strong understanding of partner ecosystems and channel sales.
• Excellent verbal and written communication skills.
• Fluent in German.
• Excellent time‑management and organization skills.
• Strong collaborative and teamwork skills.
• Strong analytical, strategic mindset and negotiation skills.
• Persuasive communication and quick understanding of partner needs and pain points.
• Passionate about business and willing to go the extra mile.

Our Fantastic Benefits

We offer company‑wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement and certification completion bonuses – all within a modern, high‑tech, and fun work environment. For more details, visit our benefits page.

Note: An applicant assessment and background check may be part of our hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interview, or any pre‑employment testing, please visit our accommodation page.