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- Aufgaben: Join us as a Product Specialist to enhance customer experience and optimize processes.
- Arbeitgeber: Work with a leading client in the telco industry focused on innovation.
- Mitarbeitervorteile: Enjoy remote work flexibility and the chance to shape modern systems.
- Warum dieser Job: Be part of a transformative program that impacts customer satisfaction and operational efficiency.
- Gewünschte Qualifikationen: Must have skills in project management, product management, and proficiency in Jira & Confluence.
- Andere Informationen: This is a freelance role with a project duration planned until the end of 2025.
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
For one of our clients in the telco industry we’re looking for a freelance Product Specialist (CRM/CIM):
Project description :
The RAITT program is shaping the technical landscape and operating model to improve customer experience, faster time to market and reduced costs through the development and implementation of new, modern product catalog, order management and CRM / CIM systems.
Task description :
- Advice to the Portfolio Planning & Scoping team regarding working methods and organization
- Preparation of documents and templates in Powerpoint and Excel for managing the team\’s work packages
- Content advice and creation of suggestions in Powerpoint for optimizing processes and workflows
- Documentation of the RAITT program status in Jira & Confluence
- Advice on optimizing the RAITT program status via meetings, documents and discussions
- Analysis of the need for optimization in the organization of planning and progress using Jira and Confluence analyses
- Reporting of the RAITT program progress in Excel, Jira and Confluence
- Conceptual and strategic development of new, automated processes for the work model in the Portfolio Planning & Scoping team as well as challenges to existing processes with a view to potential optimization and simplification.
Skills:
- Project management
- Product management
- Marketing
- Stakeholder management
- Confluence & Jira
- German & English
- Good presentation abilities
- Innovation
Project start: ASAP
Project location: remote
Project duration: 3+ months (planned until end of 2025)
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Product Specialist (CRM/CIM): Arbeitgeber: Kommlink GmbH
Kontaktperson:
Kommlink GmbH HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Product Specialist (CRM/CIM):
✨Tip Number 1
Familiarize yourself with the RAITT program and its objectives. Understanding the technical landscape and operating model will help you demonstrate your knowledge during discussions and interviews.
✨Tip Number 2
Brush up on your skills in Jira and Confluence, as these tools are crucial for documenting and analyzing the RAITT program's status. Being proficient will set you apart from other candidates.
✨Tip Number 3
Prepare to showcase your presentation abilities. Since you'll be creating documents and templates in PowerPoint, having a portfolio of past presentations can help illustrate your skills effectively.
✨Tip Number 4
Network with professionals in the telco industry. Engaging with others who have experience in CRM/CIM systems can provide valuable insights and potentially lead to referrals for the position.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Product Specialist (CRM/CIM):
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure to thoroughly read the job description for the Product Specialist position. Understand the key responsibilities and required skills, especially in project management, product management, and tools like Jira and Confluence.
Tailor Your CV: Customize your CV to highlight relevant experience in CRM/CIM systems, project management, and stakeholder management. Use specific examples that demonstrate your ability to optimize processes and workflows.
Craft a Compelling Cover Letter: Write a cover letter that addresses how your skills align with the needs of the RAITT program. Mention your experience with PowerPoint and Excel, and how you can contribute to improving customer experience and reducing costs.
Showcase Your Presentation Skills: Since good presentation abilities are crucial for this role, consider including a portfolio or examples of past presentations you've created. This will help demonstrate your capability in preparing documents and templates effectively.
Wie du dich auf ein Vorstellungsgespräch bei Kommlink GmbH vorbereitest
✨Showcase Your Project Management Skills
Be prepared to discuss your experience in project management, especially in the context of CRM/CIM systems. Highlight specific projects where you successfully managed timelines, resources, and stakeholder expectations.
✨Demonstrate Your Analytical Abilities
Since the role involves analyzing the need for optimization using tools like Jira and Confluence, come ready with examples of how you've used data analysis to drive improvements in past projects.
✨Prepare Engaging Presentations
As you'll be creating documents and templates in PowerPoint, practice presenting your ideas clearly and concisely. Use visuals to support your points and make sure you can explain complex concepts simply.
✨Familiarize Yourself with the RAITT Program
Research the RAITT program and its objectives. Understanding the technical landscape and operating model will help you provide relevant advice during the interview and show your genuine interest in the role.
