Senior Product Manager - Outbound Logistics & Returns (f/m/d) in Berlin

Ko Ro is scaling its fulfillment setup across multiple warehouses and markets.

As our Senior Product Manager - Outbound Logistics & Returns (f/m/d), you will own and shape the systems behind the journey from order placement to delivery and returns, making them more automated, scalable and efficient.

What you will do

• Own a critical part of our fulfillment product: You take end-to-end product ownership for the systems and workflows behind outbound logistics and returns, identifying where technology can make them simpler, faster and more scalable.
• Build for a growing fulfillment network: You shape how orders are processed and orchestrated as our warehouse and market setup becomes increasingly complex.
• Turn operational challenges into product solutions: You identify bottlenecks and recurring manual work, understand their root causes and determine where automation or better system capabilities can create the greatest impact.
• Make evidence-based product decisions: You use operational insights and data to understand problems, test assumptions and prioritize where product and engineering effort will have the highest value.
• Navigate complex systems and stakeholders: You bring together Engineering, Logistics & Operations and external partners, translating operational needs into clear product requirements and making thoughtful trade-offs across different priorities.
• Build with the bigger picture in mind: You ensure that new capabilities work reliably within our broader technology landscape and support Ko Ro's evolving architecture and fulfillment setup.

What you bring

• 5+ years of product management experience, with a strong track record of building and scaling complex, operational products.
• Experience with complex operational or transactional products, involving multiple systems, integrations, data flows and external partners.
• Strong understanding of fulfillment or adjacent operational environments, with the ability to understand complex processes, dependencies and challenges behind the customer journey.
• A track record of solving operational problems through technology, improving scalability, efficiency, reliability or customer experience.
• Strong analytical and product judgement, using data to investigate problems, challenge assumptions, prioritize opportunities and evaluate impact.
• Strong collaboration and communication skills, with the ability to work effectively across technical and operational teams and external partners.

Fluent English is required; German is a plus.

What's in it for you

• Smart Working & Flexibility: Flexible working hours, hybrid work, and 20 days of workation.

We trust you to take ownership: you deliver on our shared goals and structure your day in the way that works best for you.

You'll also start with 28 days of vacation, increasing by one additional day per year of tenure (capped at 30 days), so you always have time to recharge.

• Growth & Setup: A structured onboarding plan to get you started, plus a dedicated development budget for your personal and professional growth.

You'll also receive your own Mac Book and a fully equipped office setup with monitors and height-adjustable desks.

• Ko Ro Life & Extras: Free snacks and barista coffee in the office, 20% discount in the Ko Ro Online-Shop, and exclusive perks with partner companies.

On top of that, a fully funded BVG ticket (Jobticket), a subsidy for your fitness membership (Urban Sports Club, Hansefit, or Fit X), and a company pension scheme (b AV) via Ginkgo.

• Shared Moments: Regular team events and company parties to celebrate milestones and successes together.
• We're looking for People who share our Mindset
• You take initiative and ownership.

You don't wait for a perfect brief or a mandate to get started.

When you see an opportunity, a risk, or something that can be improved - you act.

When things don't go as planned, you look at your own contribution first and step up, without waiting to be asked.

• You thrive in change. Shifting priorities and evolving processes don't slow you down. You adapt fast and keep moving.
• You build, you don't wait. When something is missing - a tool, a process, a solution - you create it. You prefer a working MVP over a perfect plan and iterate from there.
• You think in leverage. You question how things are done, prioritize ruthlessly, and find smarter paths to better outcomes. You don't mistake effort for impact.
• You're a team player, humble and genuinely kind.

You collaborate in and across teams, care about the people around you, and bring sparkles to the room.

You speak up when you disagree, commit fully once a decision is made, and actively make the people around you better.

Own it - Move fast - Build it - Create impact - Lift others

The Ko Ro team is just as diverse as our product range!

We want to keep it that way as our nut-loving team grows.

That's why we welcome all applicants regardless of gender, nationality, ethnic or social background, religion or belief, disability, age, sexual orientation, or identity.

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