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- Aufgaben: Lead a team to develop impactful psychoeducational content and manage knowledge processes.
- Arbeitgeber: Join krisenchat, making a positive impact on children and young people in need.
- Mitarbeitervorteile: Enjoy flexible work options, generous vacation days, and top-notch equipment for remote work.
- Warum dieser Job: Be part of an innovative team that values creativity and personal development.
- Gewünschte Qualifikationen: 5+ years in content production and strategy; strong communication skills; bilingual in German and English.
- Andere Informationen: We encourage passionate applicants, even if you don't meet every requirement!
Das voraussichtliche Gehalt liegt zwischen 48000 - 84000 € pro Jahr.
Your mission
limited to 31.12.2025 (parental leave cover), 32-40 h/week
You will play a pivotal role in developing our content and knowledge strategy. You will lead an engaged team and collaborate closely with the CXO and COO to strategically and operationally shape and innovate our knowledge processes and products. Your work will focus on elevating our psychoeducational content and knowledge resources in the following two areas:
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Public-Facing Content and Products: Developing accessible, impactful, and engaging psychoeducational materials and products for our external audience and helpseekers.
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Internally-Facing Knowledge Base: Building and maintaining a robust internal repository to support our team’s expertise, operations, and continuous learning.
Leadership of our Content Team
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Developing and executing a social media strategy and roadmap for our psychoeducational content, aligned with our target audiences and mission.
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Leading and developing the Content Team, including coaching, providing feedback, and fostering creativity.
Leadership in Knowledge Management
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Overseeing and managing Knowledge Management team members to ensure the successful development of the strategy.
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Implementing a knowledge management strategy and establishing an efficient system to support internal and external processes.
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Creating and organizing knowledge resources for new products (e.g., prevention courses) or external workshop formats.
Your profile
Must-haves
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At least 5 years of professional experience in content production, content strategy, and project management
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Experience in working with KPIs and implementing them for performance measurement
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Proficient in using digital tools (e.g., Miro, Figma, Slack, Google Workspace)
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Strong communication skills for engaging with diverse target audiences and stakeholders
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Structured working style with a focus on efficiency and clarity
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Ability to transform complex knowledge into creative and engaging formats
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Confident and comfortable working in both German and English
Nice-to-have
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Psychological expertise or a background in health/prevention
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Experience in product development or creating knowledge and content products
We highly encourage people to apply even if they don’t meet every single requirement listed—if you bring passion, relevant skills, and a willingness to learn, we’d love to hear from you!
Why us?
- Purpose: Together, we have a positive and lasting impact on children and young people in need and are constantly expanding the support offered by krisenchat.
- Top equipment: You decide whether you want to work with a Macbook or Thinkpad and can equip yourself as you wish thanks to our generous budget for remote work.
- Workflex: Sun seeker? Enjoy up to 183 days EU and 30 days non-EU Workflex for maximum freedom and flexibility.
- Vacation: Relax with 27 days (+ 24.12. & 31.12.) of annual leave and flexible educational leave.
- Corporate benefits: Enjoy our exclusive offers through our special corporate benefits.
- New Work: We focus on innovation and agile working methods and create a dynamic environment that promotes your creativity and offers space for personal development.
- Office: You are always welcome in our beautiful office in Berlin-Mitte.
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Team Lead Content & Knowledge (gn) Arbeitgeber: krisenchat gGmbH
Kontaktperson:
krisenchat gGmbH HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Team Lead Content & Knowledge (gn)
✨Tip Number 1
Familiarize yourself with our psychoeducational content and products. Understanding our mission and the impact of our work will help you articulate how your experience aligns with our goals during discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully led teams in the past. Highlight your ability to foster creativity and provide constructive feedback, as these are key aspects of the role.
✨Tip Number 3
Be ready to discuss your experience with digital tools like Miro, Figma, and Google Workspace. We value proficiency in these tools, so demonstrating your comfort and expertise can set you apart.
✨Tip Number 4
Prepare to talk about your approach to knowledge management. Share any strategies you've implemented in the past that improved internal processes or enhanced team collaboration, as this is crucial for the role.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Team Lead Content & Knowledge (gn)
Tipps für deine Bewerbung 🫡
Understand the Role: Take the time to thoroughly read the job description. Understand the key responsibilities and required skills, especially in content production and knowledge management, to tailor your application effectively.
Highlight Relevant Experience: In your CV and cover letter, emphasize your professional experience in content strategy and project management. Provide specific examples of how you've successfully led teams or projects, particularly in psychoeducational contexts.
Showcase Your Skills: Make sure to mention your proficiency with digital tools like Miro, Figma, and Google Workspace. Highlight your strong communication skills and ability to engage diverse audiences, as these are crucial for the role.
Express Your Passion: Convey your enthusiasm for the mission of the company and your willingness to learn. Even if you don't meet every requirement, showing passion and a proactive attitude can make a strong impression.
Wie du dich auf ein Vorstellungsgespräch bei krisenchat gGmbH vorbereitest
✨Showcase Your Leadership Skills
As a Team Lead, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on coaching, providing feedback, and fostering creativity.
✨Highlight Your Content Strategy Experience
Be ready to discuss your experience in content production and strategy. Share specific projects where you implemented KPIs for performance measurement and how you used digital tools like Miro or Figma to enhance your work.
✨Communicate Clearly and Effectively
Strong communication skills are essential for this role. Practice articulating complex ideas in a simple and engaging manner, and be prepared to discuss how you've engaged with diverse audiences in previous roles.
✨Demonstrate Your Passion for Psychoeducation
Since the role focuses on psychoeducational content, express your passion for this area. Share any relevant experiences or insights that showcase your understanding of the field and your commitment to making a positive impact.
