Betriebsleitung (m/w/d) Service Center – KSB Leuna

Join to apply for the Betriebsleitung (m/w/d) Service Center – KSB Leuna role at KSB Company Overview As Betriebsleiter:in for our Service Center in Leuna, you will assume responsibility for the operational and strategic leadership of the site and actively shape the future of our technical service offering—with a focus on pump technology and customer-oriented solutions. Responsibilities Acquisition and customer care: identify market needs, present proposals, and accompany them to a successful conclusion. Offer calculation: create and price technical proposals, leveraging proven solutions, especially in the area of medium-sized technology and pump technology. Order processing: conduct sales negotiations, finalize orders within your authority, and coordinate the entire order processing including material and external service orders. Customer relationship management: maintain and develop customer contacts and ensure structured data maintenance in the ERP system. Budget and results responsibility: manage revenue, budget, and cost centers; derive actions for process optimization. Complaint management: coordinate complaints with a view to risk minimization and cost reduction. People leadership: motivate and develop employees, conduct performance assessments, and support continuous improvement. Safety management: ensure compliance with legal requirements and monitor actions from ASA meetings. Qualifications Completed degree in a relevant field Minimum 3 years of experience in sales or technical service First leadership experience is desirable Knowledge of the pump partner program and control technology is desirable Technical understanding of the construction, function, and repair of pumps Proficient in MS Office and GDI systems Strong negotiation skills, initiative, teamwork, and a sense of responsibility Benefits Competitive compensation Company pension scheme Flexible working-time models Individual training opportunities Strong career opportunities Company doctor