As a global player rooted in Austria, we thrive on diversity. No matter what gender you may be, where you come from or the color of your skin - here, you are YOU, and that’s what matters to us.
THE TASKS AWAITING YOU
Own and manage the global Customer Service Knowledge Base as the central source of information for dealers, regions, and internal teams
Create and maintain service and troubleshooting documentation, including new product information as well as safety and quality updates
Consolidate and ensure the quality of technical knowledge from various business functions and international regions
Drive training needs and priorities while coordinating and approving relevant learning content in collaboration with the Academy
Manage the knowledge management platform and actively coordinate with Technical Support, Engineering, R&D, and other key stakeholders
HOW YOU CAN INSPIRE US
Minimum 5 years of professional experience in Aftersales, Service, Product Support, or Training environments
Experience in knowledge management or technical documentation is an advantage
Strong technical understanding, ideally in motorcycle technology and diagnostics
Very good German and English skills, as well as proficiency in Microsoft Office and relevant service tools
Analytical, structured, and strong communication skills with a high affinity for technology; motorcycle-related experience is a plus
WHAT YOU CAN LOOK FORWARD TO
The opportunity to actively help shape the new beginning and future of one of Europe’s most successful motorcycle manufacturers
An attractive and performance-related salary based on qualifications and professional experience from € 53.241,02 gross per year (extra payment possible)
Flexible working hours – depending on your area of responsibility, location and department, we offer various working time models to suit your private and professional situation
Knowledge Manager in Wien Arbeitgeber: KTM Innovation
Als Arbeitgeber mit österreichischen Wurzeln bieten wir eine inklusive und vielfältige Arbeitsumgebung, in der jeder Mitarbeiter geschätzt wird. Unsere Unternehmenskultur fördert persönliches Wachstum und berufliche Entwicklung, während wir gleichzeitig attraktive Benefits und ein unterstützendes Team bieten. In der Rolle im Treasury & Investor Relations hast du die Möglichkeit, in einem dynamischen Umfeld zu arbeiten, das Innovation und Zusammenarbeit schätzt.
