High Potential Program - IT Support

What you will do

Solve problems! Dive into real‑world projects from day one, addressing dynamic challenges and contributing to the company's growth.

Onboarding & Training (Months 1-2)

Receive one‑on‑one mentorship and weekly feedback from seasoned tech leaders. Learn the company's internal IT infrastructure, compliance requirements, and build your essential IT support toolkit.

Project Immersion (Months 3-4)

Working closely with the Engineering Team, you will dive into hands‑on projects across four core areas:

• Helpdesk & Support: Be the first point of contact for internal IT requests and support tickets - covering hardware, software, accounts, and connectivity
• Asset Management: Own end‑to‑end asset management for employee equipment, including devices (macOS/Windows) and monitors
• Access & Permissions: Support the Engineering Team with user account and access permission management
• Documentation & Compliance: Maintain and document our internal IT infrastructure, tools, and processes in line with our compliance and certification requirements

Leadership Excellence & Impact (Months 5-6)

Lead impactful projects demonstrating your growth on your journey to become a global ambassador of the company. Identify recurring issues and proactively suggest or implement fixes, driving continuous improvement across the company's technical operations.

What you bring to the table

• Currently enrolled in or recently graduated from a program in Computer Science, Business Informatics, IT Management, or possess equivalent practical knowledge
• A natural problem‑solver - you don't wait for someone else to fix it. Structured, reliable, and communicative - someone the team can count on
• Genuine curiosity about AI tools and automation and how they can streamline internal operations. Comfortable working across Linux, macOS, and Windows environments
• Fluent in English; German is a plus
• Nice to have: Prior experience with scripting (Python, bash), MDM tools or AI workflow automation platforms (e.g. Make, Zapier, n8n)

What we offer

• Comprehensive Training: Learn extensively with direct feedback from up to the founders, with the program designed to explore potential full‑time employment following its completion
• Mentorship and Development: Benefit from one‑on‑one mentorship and personalized coaching. You will have a senior leader directly assigned as your mentor to guide you throughout the program
• Practical Experience: Dive into real‑world projects and collaborate with commercial teams to execute strategic initiatives
• Community and Networking: Participate in monthly collaborative meetup weeks with cool team events and build a robust professional network
• Career Advancement: Successful completion of the program opens the door to a full‑time position
• Additional Perks: Great office in a trendy location, free healthy brain food, and subsidized premium gym membership

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