Responsibilities
Make an impact
Swisslog are currently seeking a SAP EWM Senior Service Engineer based out of our Dortmund office with hybrid working available.
- Accompany our customers on their journey with Swisslog’s SAP EWM solutions, building trust and relations
- Knowledge of SAP ERP/EWM and/or understanding of warehouse processes
- Serve as the 2nd and 3rd level support contact point for our customers
- Get to know the ins and outs of our customers’ processes and implementations and gain hands-on experience with the future of warehouse automation
- Cooperate closely with stake holders, key users and our internal SAP EWM project realization teams
- Classify and resolve incidents and service requestsIdentify, design, implement and test software changes
- Perform root cause analysis and bug fixes for recurring and complex problems
- Create knowledge repositories, solution guides and documentationIn coordination with the team, participation in a rotating on-call model
Application Requirements
What you need to succeed
- Successfully completed studies in the field of informatics/logistics or comparable training and experience
- Be enthusiastic about solving puzzles and finding solutions, contributing to high customer satisfaction
- Have a customer-oriented and analytical way of working and communicating
- Knowledge of SAP ERP/EWM and/or understanding of warehouse processes
- Experience with SAP EWM-MFS is an advantage
- Experience in reading ABAP source code or programming is an advantage
- Experience in dealing with on-call activities (separate remuneration) is an advantage
- Flexibility for occasional assignments outside normal working hours
- Good written and spoken English skills, fluent German is an advantage
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SAP EWM Senior Service Engineer (m/f/d) in Dortmund Arbeitgeber: Kuka Systems GMBH Branch Office Paris
KUKA ist ein hervorragender Arbeitgeber, der seinen Mitarbeitern nicht nur ein dynamisches und innovatives Arbeitsumfeld bietet, sondern auch zahlreiche Möglichkeiten zur persönlichen und beruflichen Weiterentwicklung. Mit einem starken Fokus auf Teamarbeit und Kundenorientierung fördern wir eine Kultur, in der Eigeninitiative geschätzt wird und jeder Mitarbeiter die Chance hat, seine Fähigkeiten in einem spannenden Vertriebsgebiet einzubringen. Unsere attraktiven Benefits und die Möglichkeit, in einem globalen Unternehmen zu arbeiten, machen KUKA zu einem idealen Ort für alle, die eine sinnvolle und erfüllende Karriere im Customer Service anstreben.
Kontaktdaten:
Kuka Systems GMBH Branch Office Paris Recruiting-Team
