Medical Administrator

pInternal Medicine is one of the three core pillars of Kusnacht Practice. The Senior Medical Administrator provides dedicated administrative and operational support to the Internal Medicine Team. The role ensures the smooth coordination of physician schedules, client appointments, medical documentation and day-to‑day administrative processes. /p pThe position requires a high level of organization, accuracy, confidentiality, flexibility and a service-oriented approach in a dynamic clinical environment. /p h3Your Responsibilities /h3 ulliManage and continuously monitor Internal Medicine physicians’ calendars and client appointments, coordinate external medical appointments and examinations, follow up on related medical reports and results, and accompany clients where required. /liliAdd, cancel and reschedule appointments as required, ensuring appropriate preparation and administrative time for physicians. /liliIdentify scheduling conflicts, double bookings, urgent matters and other coordination needs, and ensure timely resolution. /liliPrepare for daily team huddles by reviewing appointments, client requests and outstanding actions, and coordinate agreed next steps. /liliCoordinate administrative requests from Internal Medicine physicians, including external international doctor calls, Programme Managers, Client Relations and external providers. /liliAct as the central administrative coordination point between the Internal Medicine Team and relevant internal and external stakeholders. /liliEnsure clear, timely communication and appropriate follow‑through on scheduling, client and administrative matters. /liliCoordinate the preparation and completion of discharge reports and other medical documentation for the respective pillar. /liliFollow up with the relevant doctors regarding missing information. /liliCheck documents for administrative completeness, consistency and formatting. /liliPrepare and organise documentation for secure distribution and filing. /liliEnsure relevant documentation is correctly stored in E‑PAT including accurate filing/documentation and following the agreed processes. /liliPrepare and translate medical preadmission documents with DeepL as per SOP for internal purposes. /li /ul h3General Team Support /h3 ulliProvide day‑to‑day administrative support to the Internal Medicine Team. Assist with urgent or last‑minute requests while maintaining overall priorities. /liliManage the Internal Medicine Doctors monthly expense administration. /liliCritical: Monitor team absences and vacation planning on a monthly basis in Personio. Flag any periods of insufficient team coverage to the CMO and coordinate necessary adjustments. Support operational continuity during planned and unplanned absences. /liliSupport the onboarding process of new team members of Internal Medicine including the Induction Week Support for HR. /liliPrepare and organise the weekly Internal Medicine Team and Doctors’ Meetings, including agendas, materials and meeting minutes / follow‑up actions. /liliProvide mutual cross‑coverage during team members’ absences across the other medical pillars (BIO-R and Psychiatry) to ensure operational continuity. /li /ul h3You are/have /h3 ulliCompleted medical education (e.g., MPA, Pflegefachperson HF, or equivalent). /lili2-5 years' experience in medical administration, coordination, or operational support. /liliStrong administrative, organizational, and attention-to-detail skills. /liliFluency in German (C1) and English (spoken and written); additional languages are a plus. /liliProficiency in MS Office, Teams, SharePoint, and E‑PAT. /liliWillingness to work on Saturdays and operate therapeutic devices. /liliProfessional, discreet, and reliable, with the ability to handle confidential information. /liliEligible to work in Switzerland. /li /ul h3What we offer /h3 pThis role provides a unique opportunity to be part of an international, high‑end environment where service excellence and professionalism are at the heart of everything we do. You will work alongside a motivated and supportive team, benefit from a thorough induction, and be part of a collaborative and respectful workplace culture. We value openness, trust, and shared commitment, and offer you the chance to make a meaningful impact in a company with a clear mission: helping people achieve lasting change. /p #J-18808-Ljbffr