Customer Partner- Banking (m/f/d)

Apply for the Customer Partner- Banking (m/f/d) position at Kyndryl .

Who We Are

At Kyndryl, we design, build, manage and modernize the mission‑critical technology systems that the world depends on every day. We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

As an Account Management Partner, you will revolutionize relationship management, drive account growth, and boost profitability. You will create, maintain, and develop deep customer connections, build trusted relationships with top‑level executives, and lead proactive account growth. You will focus on selling new offerings while minimizing erosion in renewals, ensuring our largest accounts thrive.

You will be a strategic mastermind responsible for developing and executing cutting‑edge account strategies, identifying new opportunities, and delivering tailor‑made solutions to key decision‑makers. You will collaborate closely with the sales team, ensuring a seamless account management process from prospecting to closing and beyond.

Owning portfolio or strategic accounts, you will generate new opportunities, expand existing work, and build a strong go‑to‑market pipeline with partners to pursue new deals and achieve unprecedented heights.

With deep industry knowledge and external best practices, you will stay ahead of the curve, continuously providing innovative solutions that position Kyndryl as a market leader.

As the owner of the account P&L, you will ensure customer satisfaction, compliance, and a stellar reputation, going above and beyond to maintain account integrity.

Who You Are

You possess the required experience and a growth mindset, prioritizing customer success and embracing inclusive, borderless collaboration.

Required Skills And Experience

• 5+ years experience running account P&L
• Deep knowledge of banking and technology trends and industry best practices
• 5+ years of experience managing sales process end‑to‑end
• Proven experience with revenue growth, cost, profitability, trends, and risks
• Open‑minded and empathetic approach in relationships with customers
• Fluent German and English

Preferred Skills And Experience

• Bachelor\’s degree or Master’s degree
• Sales experience in technical solutions

Being You

Diversity is a whole lot more than what we look like or where we come from; it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. Through Kyndryl Inclusion Networks and other initiatives, we create a workplace where everyone can support each other, bring their whole self to work, and activate an equitable culture.

What You Can Expect

With state‑of‑the‑art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities and relationships, and create value. Kyndryl cares about your well‑being, offering benefits that give you choice, reflect diversity, and support you and your family. We provide learning programs with certifications from Microsoft, Google, Amazon, Skillsoft, and more. Through our volunteering platform, you can donate, start fundraisers, and support non‑profit organizations. We invest heavily in you to help you succeed.

Get Referred

If you know someone who works at Kyndryl, select ‘Employee Referral’ in the application process and enter your contact’s Kyndryl email address.

Seniority level : Mid‑Senior level

Employment type : Full‑time

Job function : Sales, Business Development, and Customer Service

Industries : IT Services and IT Consulting

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