Director, Customer Partner Financial Services & Insurance

5 days ago Be among the first 25 applicants

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role Are you ready to take on an exciting challenge as a Customer Partner with Kyndryl? We\\\’re looking for a dynamic individual who can revolutionize relationship management, drive account growth, and boost profitability. In this role, you\\\’ll create, maintain, and develop deep customer connections, bringing the very best of Kyndryl to the table and building trusted relationships with top-level executives.

As a Customer Partner, you\\\’ll be at the forefront of driving proactive account growth for existing as well as for new clients in the Financial Services and Insurance Industry in Germany. Your responsibilities will include developing strong relationships with customers and key business executives, answering client queries and identifying new business opportunities among these customers.

You\\\’ll be a strategic mastermind responsible for developing and executing cutting-edge account strategies. Your expertise will lead to the successful growth and retention of Kyndryl\\\’s most valuable accounts. With your eye for identifying and qualifying new opportunities, you\\\’ll build relationships with key decision-makers and deliver tailor-made solutions that cater to the unique needs of each customer.

Collaboration is key, and as a Customer Partner, you\\\’ll work closely with other sales team members to ensure a seamless account management process. Together, you\\\’ll execute every aspect from prospecting to closing deals and beyond.

Not only will you lead one or more existing accounts, but you\\\’ll also generate new opportunities and expand existing work into larger scopes and new capabilities. By building a strong go-to-market pipeline with our partners, you\\\’ll pursue and win new deals, taking Kyndryl to new heights.

You\\\’re not just an expert in our industry—you\\\’re an expert in Financial Services and Insurance. With deep knowledge of external best practices, you understand how they can impact our customers. You will stay ahead of the curve, providing innovative solutions that position Kyndryl as a market leader.

As an owner of the account P&L, you\\\’ll ensure customer satisfaction and successful delivery. Integrity is at the core of everything you do, and you\\\’ll maintain account compliance and a stellar reputation.

If you\\\’re ready to embark on an exhilarating journey with Kyndryl, where your skills, expertise, and creativity will shape the future of account management, we\\\’re excited to meet you. Join our team and let\\\’s make remarkable things happen together.

Your Future at Kyndryl Every position at Kyndryl offers a path to grow your career, with hands-on experience, learning opportunities, and the chance to certify in major platforms. Whether you want to broaden your knowledge or specialize in a sector, you can find opportunities here.

Who You Are

Qualifications

• Proven work experience (7+ years) in account management or a relevant role
• Ability to communicate, present, and influence key stakeholders at all levels, including executive and C-level
• Experience with CRM software and Microsoft 365
• Excellent listening, negotiation, and presentation skills
• Experience delivering client-focused solutions
• Ability to manage multiple projects and demands while maintaining attention to detail
• Strong communication skills in a complex matrix with clients, external and internal partners, as well as cross-functional teams
• Knowledge of business and technology trends and industry best practices, especially within IT
• Strong verbal and written communication skills
• BA/BS or MA/MS degree in IT, Business Administration, Sales, or a relevant field

Preferred Skills And Experience

• Bachelor\\\’s degree or Master’s degree
• Consultative selling experience in technical solutions
• Relationship management experience
• Subject matter expertise in 1+ areas (e.g. Cloud, Network, Cybersecurity, AI)
• Cross-functional team management experience
• Communication skills in a complex matrix with clients, external and internal partners as well as cross-functional teams

Being You

Diversity is a core value. We welcome people of all cultures, backgrounds, and experiences. Our inclusion networks support an equitable culture where everyone can bring their whole self to work.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, relationships, processes, and value. Kyndryl offers benefits that support your well-being and family, and provides learning programs to certify in major platforms. Our volunteering and giving platform connects you with non-profit organizations. We invest in you so we can all succeed.

Get Referred

If you know someone who works at Kyndryl, when asked How Did You Hear About Us during the application process, select Employee Referral and enter your contact\\\’s Kyndryl email address.

Seniority level

• Director

Employment type

• Full-time

Job function

• Sales, Business Development, and Customer Service

Industries

• IT Services and IT Consulting

Referrals increase your chances of interviewing at Kyndryl by 2x

Notes : This description is for the Kyndryl role in Greater Munich area; other listed roles appear to be unrelated job postings and may be included for content context.

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