Specialist, Technical Support Engineer

Vollzeit Kein Home Office möglich

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris Technologies is the Trusted Disruptor in the defense industry. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Job Title: Specialist, Technical Support Engineer, Ground Systems Controller

Job Code: 21069

Job Location: Landstuhl, Germany

Job Description:

This position provides Ground Systems Controller technical support. The Ground Systems Controller will be based at the Wideband SATCOM Operations Center (WSOC) located in Landstuhl, Germany (LOC).

The Ground Systems Controller is categorized as Mission Essential Personnel and is required to be on site during their scheduled shift, independent of weather conditions and base closures. Duty hours will be a typical Monday-Friday Schedule, with on call availability 24/7/365.

The successful candidate will be responsible for hardware installation and maintenance, technical support, software upgrade, and configuration management for various Satellite Communications (SATCOM) and Data Communications (DATACOM) systems supporting WSOC missions. The Technical Support Engineer (TSE) serves as an equipment coordinator for the facility, supporting infrastructure maintenance including facility systems, security systems, UPS, HVAC, generator, and server room support. The TSE will also manage facility modifications planning and coordination.

Essential Functions:

The duties of the Technical Support Engineer Specialist include, but are not limited to:

Hardware installation and maintenance, technical support, software upgrades for the WSOC Modernized Earth Terminal (MET).
Technical support for the Replacement Radio Frequency Interconnection Subsystem (RRFIS).
Technical support for the Replacement Patch and Test Facility (RPTF).
Technical support for the Replacement Satellite Configuration Control Element (RSCCE) L-Band Conversion System (RLCS).
Submitting and tracking facility-related work orders (HVAC, UPS, electrical).
Coordination with civilian public works, support organizations, and contractors.
Preparing, submitting, and tracking work statements and justifications.
Reporting building deficiencies and coordinating corrective measures.
Maintaining records, plans, and drawings related to building alterations and reconfigurations, including Requests for Work Authorization (RWA).

Qualifications:

Applicants must possess:

Active DoD Top Secret clearance.
Ability to meet Technical Expert Status Agreement (TESA) requirements to work in Germany, with qualifications including a Bachelor’s Degree with at least 4 years of relevant experience, or a Graduate Degree with at least 2 years of relevant experience, or 8 years of relevant experience in lieu of a degree. Major certifications can substitute for degrees (see list below).
CompTIA Security+ (or higher) certification.
At least 1 year of relevant experience or education in SATCOM principles and theory.
3 years of operational experience with Commercial or Military SATCOM systems.
Knowledge of intelligence capabilities, processes, and tasking mechanisms supporting SATCOM interference tasks.

Preferred Additional Skills:

Experience with SATCOM apportionment planning and resource management across ground, space, and control networks.
Experience with systems such as DoD Teleports, Gateways, MUOS, WGS, MILSTAR/AEHF, and related management and planning software (e.g., JSMPS, JIST, JSME, EM&C, SOMSAT, JSIR, SDB-MT).

Major Certification List:

Examples include CASP+, CompTIA Advanced Security Practitioner+, CCIE, Cisco Certified Internetwork Expert, and others listed in the original description.

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