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- Aufgaben: Be the go-to person for clients, helping them with community services and managing the Lending Closet.
- Arbeitgeber: Join a supportive team dedicated to assisting military families and enhancing community connections.
- Mitarbeitervorteile: Enjoy a dynamic work environment with opportunities for growth and valuable experience.
- Warum dieser Job: Make a real impact by supporting military families while developing your customer service skills.
- Gewünschte Qualifikationen: Must lift up to 60 pounds; one year of relevant experience and strong communication skills required.
- Andere Informationen: Proficiency in Microsoft Office is a must; be ready for a fast-paced, rewarding role!
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
- Act as the first point of contact for clients, providing accurate information and referrals related to community services.
- Manage the Lending Closet, which includes issuing, receiving, and maintaining inventory of household items for military families.
- Register clients for ACS classes and events, confirm their attendance, and handle any cancellations or rescheduling as necessary.
- Assist with the in-processing and out-processing of military service members and their families, ensuring they receive the necessary information and resources.
- Perform various administrative tasks, including record-keeping, filing, and updating information in the ACS database.
- Provide courteous and professional customer service, whether in person at the front desk, over the phone, or through email communication.
Requirements:
- Must be capable of lifting up to 60 pounds due to the physical demands of managing the Lending Closet.
- At least one year of experience in providing information and referrals within a military or community service setting.
- Strong communication skills in English, with the ability to effectively convey information and respond to client inquiries both verbally and in writing.
- Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
- Demonstrated customer service experience, with a focus on professionalism, courtesy, and the ability to handle a variety of client needs in a busy environment.
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ACS Administrative Assistant Arbeitgeber: Ladgov
Kontaktperson:
Ladgov HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: ACS Administrative Assistant
✨Tip Number 1
Familiarize yourself with the community services available to military families. Understanding these resources will help you provide accurate information and referrals, which is crucial for the role.
✨Tip Number 2
Practice your communication skills, especially in a customer service context. Role-playing different scenarios can help you prepare for the variety of client interactions you'll encounter.
✨Tip Number 3
Get comfortable with Microsoft Office Suite, particularly Excel and Outlook. Being proficient in these tools will streamline your administrative tasks and improve your efficiency.
✨Tip Number 4
If possible, gain some experience in inventory management or similar tasks. This will be beneficial when managing the Lending Closet and ensuring everything runs smoothly.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: ACS Administrative Assistant
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure to thoroughly read the job description for the ACS Administrative Assistant position. Understand the key responsibilities and requirements, especially the importance of customer service and communication skills.
Highlight Relevant Experience: In your application, emphasize any previous experience you have in community services or military settings. Be specific about your roles and how they relate to the tasks mentioned in the job description.
Showcase Communication Skills: Since strong communication skills are crucial for this role, provide examples in your cover letter of how you've effectively communicated with clients in the past, whether in person, over the phone, or via email.
Tailor Your Application: Customize your CV and cover letter to reflect the specific skills and experiences that align with the job requirements. Mention your proficiency in Microsoft Office Suite and any relevant administrative tasks you've performed.
Wie du dich auf ein Vorstellungsgespräch bei Ladgov vorbereitest
✨Show Your Customer Service Skills
Since the role requires providing courteous and professional customer service, be prepared to share specific examples of how you've successfully handled client inquiries or resolved issues in the past.
✨Demonstrate Your Organizational Abilities
Discuss your experience with administrative tasks like record-keeping and inventory management. Highlight any systems or tools you’ve used to stay organized, especially in a busy environment.
✨Familiarize Yourself with Military Community Services
Research the community services relevant to military families. Being knowledgeable about these resources will show your commitment to the role and help you answer questions more effectively.
✨Prepare for Physical Demands
Since the job involves lifting up to 60 pounds, be ready to discuss your physical capabilities and any relevant experience managing inventory or similar tasks that require physical strength.
