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- Aufgaben: Assist with Army Community Service programs and manage the Lending Closet.
- Arbeitgeber: Join Ladgov Corporation, a dedicated team supporting military families.
- Mitarbeitervorteile: Gain valuable experience, flexible hours, and a supportive work environment.
- Warum dieser Job: Make a real impact in the community while developing your skills.
- Gewünschte Qualifikationen: Must have an Associate Degree or equivalent experience, plus customer service skills.
- Andere Informationen: Opportunity to work closely with military families and enhance your resume.
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
Welcome to Ladgov Corporation’s Career Page
Please feel free to review our open positions and consider applying to the positions that match your qualifications. Ladgov Corporation staff are monitoring the applications on a daily basis.
You will be contacted after you have submitted your application. Please understand some of the posted jobs may have been filled; therefore, you may be contacted at a later date should there be a vacancy.
The employee shall provide Relocation Readiness Program services for Army Community Service. ACS uses Standard Operating Procedures for the various parts of its mission in order to standardize procedures and provide a reference for operations.
Lending Closet Management and Execution:
- Issue/Return Items, Track Overdue Items: The employee shall work directly with ACS Lending Closet clients to issue and return items. The employee is responsible for restocking inventory, maintaining accurate inventory, and cleaning items as necessary.
- Maintain Contracts: The employee shall maintain and file hard copy Lending Closet contracts and enter client and contract information electronically in the Client Tracking System (CTS).
- Inventory: The employee shall create and maintain a database of the inventory of all Lending Closet items.
Relocation Services:
- Pre-Arrival Community Information: The employee shall assist in developing Community Welcome Packets.
- The employee shall assist the Program Manager in providing country-specific information and briefings to identified Soldiers and Families and shall conduct follow-up as necessary.
- The employee shall assist the Program Manager in providing support, communication, and information to identified Families during the separation and shall conduct follow-up as necessary.
- The employee shall produce monthly marketing requests for the Relocation Readiness program to the ACS Marketing POC.
- Relocation Readiness Training: The employee shall prepare training handouts and materials for community training needs and assist in setting up the briefing room.
Administrative Duties:
- Maintain Records: The employee shall be responsible for maintaining records and files incident to the services provided under this contract.
- Purchase Requests: The employee shall research and complete purchase requests for Lending Closet items, training materials, supplies, and other items as needed to support the Relocation Readiness Program. The employee shall submit all purchase requests to the RRPM for approval and signature. Once approval and signature are provided, the RRPM shall route the purchase requests through the ACS budget officer.
- Maintain Minutes: The employee is responsible for the creation of the minutes for the Relocation Assistance Coordination Committee (RACC) meeting that is held quarterly.
Requirements:
- The employee shall possess at least an Associate Degree or equivalent education/work experience. One (1) year of information and referral and/or one year of customer service experience may be substituted for education.
- The employee shall have a minimum of one year of experience in customer service.
- The employee shall be proficient in the use of common software programs and those in use at ACS, specifically Microsoft Word, PowerPoint, Publisher, Outlook, SharePoint, and Excel.
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Army Community Service Assistant Arbeitgeber: Ladgov
Kontaktperson:
Ladgov HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Army Community Service Assistant
✨Tip Number 1
Familiarize yourself with the Army Community Service (ACS) programs and services. Understanding their mission and how they operate will help you demonstrate your knowledge during the interview process.
✨Tip Number 2
Highlight any relevant experience in customer service or information referral. Be prepared to share specific examples of how you've successfully assisted clients or managed inventory in previous roles.
✨Tip Number 3
Brush up on your skills with Microsoft Office programs, especially Word, Excel, and PowerPoint. Being proficient in these tools is crucial for maintaining records and preparing training materials.
✨Tip Number 4
Network with current or former ACS employees if possible. They can provide valuable insights into the role and the work environment, which can help you tailor your approach when applying.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Army Community Service Assistant
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure to thoroughly read the job description for the Army Community Service Assistant position. Understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in customer service or information referral. Mention specific examples that demonstrate your ability to manage inventory, maintain records, and assist clients.
Showcase Software Proficiency: Since proficiency in software like Microsoft Word, PowerPoint, and Excel is required, be sure to mention your experience with these programs. Provide examples of how you've used them in past roles.
Craft a Strong Cover Letter: Write a personalized cover letter that explains why you are a good fit for the position. Address your understanding of the Relocation Readiness Program and how your skills align with the needs of the Army Community Service.
Wie du dich auf ein Vorstellungsgespräch bei Ladgov vorbereitest
✨Show Your Customer Service Skills
Since the role requires at least one year of customer service experience, be prepared to share specific examples of how you've successfully handled customer inquiries or resolved issues in the past. Highlight your ability to communicate effectively and empathize with clients.
✨Familiarize Yourself with ACS Procedures
Understanding the Standard Operating Procedures (SOPs) used by Army Community Service will give you an edge. Research these procedures and be ready to discuss how you can contribute to maintaining and improving them during your interview.
✨Demonstrate Organizational Skills
The position involves managing inventory and maintaining records. Prepare to discuss your organizational strategies and any tools or software you’ve used to keep track of inventory or manage data efficiently.
✨Prepare for Team Collaboration Questions
This role requires working closely with the Program Manager and other team members. Be ready to talk about your experience in collaborative environments, how you handle feedback, and your approach to contributing to a team’s success.
