Overview As a Hotel Connectivity Specialist, you bridge Global Hotel with channel managers, switches and connectivity providers to optimise hotel distribution. You translate technical findings into clear business cases for upgrading or onboarding connections and support commercial discussions with technical depth. You work with product and engineering during discovery and integration, across Europe and Asia. This role is hands-on and focused on connectivity quality, availability, and performance in a fast-growing travel tech environment. Leistungen / Benefits dynamic, inclusive-international environment flexible start and end times 36h work week with Friday morning focus time remote work possibility learning and development focus time on Fridays employee travel discounts Verantwortungsbereiche Act as subject-matter expert on channel manager and switch connectivity (ARI distribution, availability, rates, inventory, booking delivery, content and mapping) Engage with channel managers, switches and aggregators (SiteMinder, D-EDGE, Cloudbeds, RateGain, DerbySoft, Availpro) to assess capabilities and roadmaps Read and interpret partner API docs and integration specs to assess fit Identify technical gaps affecting content quality, availability, competitiveness, or efficiency Diagnose recurring connectivity issues and determine root cause Translate technical findings into simple business cases to justify upgrades or onboarding with quantified impact Support commercial and partnership discussions requiring technical depth Collaborate with Product and Engineering during discovery and integration, coordinating across Europe and Asia Zentrale Anforderungen 4+ years hands-on hotel connectivity experience (channel managers, switches, connectivity/aggregation platforms) in OTA, bedbank, channel manager or hotel-tech Deep practical understanding of ARI flows, booking delivery, content mapping and connectivity protocols (XML/JSON, push/pull) Comfortable in technical conversations with connectivity partners and reading API documentation Ability to diagnose connectivity issues and understand integration constraints without being a software engineer Commercial awareness to translate technical gaps into clear business cases Strong communication skills bridging technical and commercial stakeholders strong communication cross-functional collaboration business-focused thinking ARI connectivity and content mapping XML/JSON and API integration channel manager and switch landscape knowledge
Hotel Connectivity Specialist (Channel Managers & Switches) Arbeitgeber: lastminute.com
Als Consolidation Specialist in Chiasso oder im Homeoffice in Rumänien profitieren Sie von einer inklusiven und internationalen Arbeitsumgebung, die Kollegen aus über 10 Ländern vereint. Wir bieten eine verkürzte Arbeitswoche von 36 Stunden, flexible Arbeitszeiten und zahlreiche Möglichkeiten zur beruflichen Weiterentwicklung, einschließlich Zugang zu E-Learning-Plattformen und maßgeschneiderten Schulungsinhalten. Darüber hinaus unterstützen wir unsere Mitarbeiter mit bezahlten Freistellungen für ehrenamtliche Tätigkeiten und bieten exklusive Rabatte in der Reisebranche.
