Every day, our services ensure that everything runs smoothly in our customers' production facilities around the world. We think in terms of solutions and optimise along the entire process - from planning to maintenance, modernisation and digitalisation. As a service specialist in the manufacturing industry, we know that people make the difference. Respect, team spirit and variety define working at Leadec. We are proud of our work - over 22,500 different personalities at more than 350 locations on four continents for over 60 years.
IT Service Manager Cloud Delivery (m/f/d)
Join our global IT Operations team, which manages and continously develops our state-of-the-art IT infrastructure from the network to cloud.
Location: Garching (near Munich) or Stuttgart
- Taking responsibility: Responsibility for IT Service Management in the first / second level area for cloud service delivery
- Driving progress: Ensure the quality of ITSM processes; contribute to the implementation of new topics and processes
- Managing tasks: Independent monitoring of contract related and SLA responsibilities
- Recording conscientiously: Completing and maintaining documentation for cloud topics
- Living collaboration: Proactively working together with members of the global IT infrastructure as well as our service providers to ensure contract fulfillment and optimal service delivery
Your profile
- Education: Completed studies in computer science, business informatics or comparable training (e.g. IT specialist (m/f/d) with several years of practical experience)
- Experience: Professional experience in service delivery; experience with IT governance and IT security management; experience in working with service providers
- Know-How: Strong understanding of ITSM and ITIL (ITIL certification is an advantage); knowledge of cloud environment (AWS and/or Azure); familiarity with business workflow processes
- Languages: Conversationally fluent English (C1-C2) as well as German (B1-B2) language skills required
- Personality: Goal- and solution-oriented way of working as part of a team, analytical approach to challenges, willingness to constantly deal with new technologies
- Security: the security of a large, globally active company with high standards for occupational safety
- Prospects: structured induction into the new area of responsibility, training and further education opportunities, e.g. via our Leadec Campus
- Remuneration: attractive remuneration commensurate with qualifications
- Flexibility: proportionate mobile working and flexible working hours
- Benefits: "Me@Leadec" makes our benefits accessible to you, e.g. company pension scheme, numerous benefits for employees, including local health and sports offers and the option to lease a company bicycle (also for private use)
- Transparency: easy access to company information and news via our employee app "we.do"
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IT Service Manager Cloud Delivery (m/f/d) Arbeitgeber: Leadec
Leadec ist ein hervorragender Arbeitgeber, der seinen Mitarbeitern nicht nur Sicherheit in einem global tätigen Unternehmen bietet, sondern auch vielfältige Entwicklungsmöglichkeiten durch strukturierte Einarbeitung und kontinuierliche Weiterbildung. Unsere respektvolle und teamorientierte Arbeitskultur fördert die Vielseitigkeit und den Austausch unter über 22.500 Mitarbeitern weltweit, während attraktive Benefits wie betriebliche Altersvorsorge und Gesundheitsangebote das Arbeitsumfeld zusätzlich bereichern.
