Product Engineer (f/m/d) for Surveying Software in St. Gallen

pbHexagon's Infrastructure Geospatial Business Area combines measurement, positioning, and mapping technologies to help geodata-dependent industries capture, measure, and visualise the physical world - turning data into actionable insights for better decisions and greater efficiency. /b /p h3Product Engineer (f/m/d) for Surveying Software /h3 pHeerbrugg 100% /p h3This appeals to you /h3 ul liProviding 2nd level technical support to sales organizations and distribution partners worldwide /li liAnalyzing and troubleshooting complex software issues and coordinating their resolution with development teams /li liTesting software releases and validating new features to ensure high product quality /li liPrioritizing support requests and escalating technical issues to the appropriate internal teams /li liCreating and maintaining technical documentation, knowledge base articles, and troubleshooting guides /li liProviding clear step-step guidance to resolve technical issues, both in writing and verbally /li liSupporting technical product training for internal and external audiences /li liContributing to product development by translating customer feedback and field experience into product improvements /li liDefining and refining product requirements in collaboration with product managers, developers, and product experts /li liBringing practical surveying knowledge and real-world workflows into the continuous improvement of our software solutions /li /ul h3This is you /h3 ul liEducational background in Surveying, Geomatics, Geodesy, Geoinformatics, Civil Engineering, or a related field /li liPractical experience with surveying workflows and technologies such as GNSS, total stations, laser scanning, imaging sensors, or field software /li liStrong interest in software products and digital solutions for surveying and construction professionals /li liFamiliarity with office software, CAD, GIS, BIM, or geospatial workflows /li liAnalytical mindset and passion for solving technical challenges /li liAbility to understand both customer needs and technical requirements /li liClear and confident communication style when explaining complex topics /li liStructured, hands-on, and solution-oriented way of working /li liCuriosity for new technologies and willingness to leverage modern AI-powered tools /li liStrong collaboration skills and enthusiasm for working in international and cross-functional teams /li liExcellent written and verbal communication skills in English /li /ul h3We offer you /h3 ul liFlexible annual working hours based on a 40-hour week, with 100% employment /li liVacation entitlement: 25 days from the age of 20, 27 days from the age of 40 and 30 days from the age of 50 /li liHybrid Working model /li liGenerous bonus system and extra-mandatory pension fund contributions /li liIndividual training opportunities (internal and external) /li liVarious Discounts (Health, Car, Entertainment and much more) /li liEmployee Events /li liFlat hierarchy structure /li liWarm and international corporate culture based on respect and cooperation /li /ul pHere you can find more information about us as an employer. /p h3About Us /h3 pAt Hexagon, we are the global leader in measurement technologies. Our precision measurement, positioning, and autonomous solutions transform the world's most vital industries - providing the confidence that customers rely on to build, navigate, and innovate. /p pFrom microns to Mars, we drive productivity, quality, safety, and sustainability where it matters most. We help industries operate smarter, reduce risk, and reach new levels of efficiency. /p pLooking ahead, we are advancing our customers towards a future of true autonomy - enabling them to meet sustainability and demographic challenges with confidence. /p pWith approximately 16,000 employees across 50 countries, Hexagon combines global scale, expertise, and innovation to make a lasting impact across some of the world's most vital industries. /p pLearn more at hexagon.com. /p #J-18808-Ljbffr