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- Aufgaben: Support systems and processes for Leica Microsystem’s commercial community, focusing on SAP and customer data management.
- Arbeitgeber: Join Danaher, a global leader in science and technology, making a real impact worldwide.
- Mitarbeitervorteile: Be part of an international team with opportunities for training and development in a diverse environment.
- Warum dieser Job: Engage in digitizing customer experiences while collaborating with experts at the intersection of business and IT.
- Gewünschte Qualifikationen: Experience in IT support, especially with SAP ERP and CRM systems; strong communication skills required.
- Andere Informationen: Multilingual training in German and English is a plus; problem-solving skills are essential.
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
In this critical technical role, you will support Leica Microsystem’s commercial community, by ensuring robust design and stable operations of our systems, applications and processes (SAP, Quoting Tool, Electronic Invoicing). You will be main partner to the IT team and help translating business needs into technical requirements. Further you will drive customer master data management to enable smooth customer service and effective marketing campaigns.
You will be part of an international team of technical experts at the intersection of business and IT, and as such be part of the digitization of the customer experience.
Main Responsibilities
- SAP Key User: Ensure the flawless operation, security, and knowledge transfer of SAP modules; support pricing policy enforcement and maintain discounts for accurate quotes and orders
- Quoting Tool Administration: Administer and maintain the LMS quoting tool (CPQ) user accounts and profiles; document issues, collaborate with the development team, and conduct follow-up activities and user acceptance testing (UAT)
- EDI System Support: Support EDI systems for electronic invoicing in EU countries, ensuring correct setup of Bill-to accounts
- Training and Miscellaneous Tasks: Train users in CPQ and SAP, provide multilingual training in German and English, and perform additional tasks as required to achieve company goals
- Customer Data Management: Manage and ensure the integrity and accuracy of customer data in Salesforce and SAP systems and develop data quality standards
- Function as subject matter expert in improvement projects at the intersection of commercial and IT
Requirements
- Several years of experience in IT support, particularly in the management of SAP ERP and CRM systems
- Deep understanding of the modules and processes in SAP Order to Pay
- Experience in training users, ideally in an international environment
- Strong communication skills in English, or German and any additional European languages are desirable but not mandatory
- Problem-solving skills and an independent working style
- Ability to collaborate with different departments and international teams
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit
At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
Commercial Operations Systems Specialist (Sofort einstellen) Arbeitgeber: Leica Microsystems
Kontaktperson:
Leica Microsystems HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Commercial Operations Systems Specialist (Sofort einstellen)
✨Tip Number 1
Familiarize yourself with SAP ERP and CRM systems, especially the Order to Pay processes. Understanding these systems will not only help you in interviews but also demonstrate your readiness for the role.
✨Tip Number 2
Highlight any experience you have in training users, particularly in an international context. This is a key responsibility of the role, and showcasing your ability to communicate effectively across cultures will set you apart.
✨Tip Number 3
Prepare to discuss your problem-solving skills and provide examples of how you've collaborated with different departments. This role requires strong teamwork, so demonstrating your ability to work well with others is crucial.
✨Tip Number 4
Brush up on your multilingual communication skills, especially in German and English. Being able to communicate effectively in both languages will be a significant advantage in this international team environment.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Commercial Operations Systems Specialist (Sofort einstellen)
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure to thoroughly read the job description for the Commercial Operations Systems Specialist position. Highlight key responsibilities and requirements that resonate with your experience, especially in SAP and IT support.
Tailor Your CV: Customize your CV to reflect your relevant experience in managing SAP ERP and CRM systems. Emphasize your problem-solving skills and any training experience you have, particularly in an international context.
Craft a Compelling Cover Letter: Write a cover letter that connects your background to the specific needs of Leica Microsystems. Mention your ability to collaborate with different departments and your multilingual skills, if applicable.
Highlight Technical Skills: In your application, make sure to highlight your technical skills related to SAP modules, quoting tools, and EDI systems. Provide examples of how you've successfully managed these systems in previous roles.
Wie du dich auf ein Vorstellungsgespräch bei Leica Microsystems vorbereitest
✨Understand SAP and Its Modules
Make sure you have a solid grasp of SAP modules, especially those related to Order to Pay. Be prepared to discuss your experience with these systems and how you've ensured their smooth operation in previous roles.
✨Showcase Your Training Experience
Since training users is a key part of the role, be ready to share specific examples of how you've successfully trained teams in SAP or similar systems. Highlight any multilingual training you've conducted, as this will be a plus.
✨Demonstrate Problem-Solving Skills
Prepare to discuss challenges you've faced in IT support and how you resolved them. This role requires strong problem-solving abilities, so having concrete examples will help you stand out.
✨Highlight Collaboration Experience
This position involves working with various departments and international teams. Be ready to talk about your experiences collaborating across different functions and how you’ve effectively communicated with diverse groups.
