Manager, Nurse Disability Consultant

Alternate Locations

Omaha, NE (Nebraska); Charlotte, NC (North Carolina); Greensboro, NC (North Carolina); Radnor, PA (Pennsylvania); Work from Home

• Work Arrangement
• Hybrid: Employee will work 3 days a week in a Lincoln office
• Relocation assistance

Not available for this opportunity.

The Role at a Glance

We are excited to bring on a Manager - Clinical Operations, to join our Group Protection Clinical & Vocational Operations team supporting Workplace Solutions in a remote environment.

Background Details

As a Manager - Clinical Operations, you will be responsible for leading and managing a team of nurse disability consultants and behavioral health consultants.

This includes partnering closely with medical and vocational operations and serving as a consultant to the claim operations team for complex clinical issues.

• What you’ll be doing
• You will use critical thinking to analyze, identify, and develop data, trends, reports, and resources that improve delivery of services.

Works with other key areas to continually develop process enhancements.

• You will maintain knowledge on current and emerging developments/trends, assess the impact, and collaborate with management to incorporate new trends and developments in current and future solutions.
• You will manage and enhance organizational initiatives by positively influencing and supporting change management and/or departmental/enterprise initiatives.
• You will establish and implement individual and team priorities, performance goals and objectives to ensure completion of responsibilities.

In addition, you will manage workloads that are appropriately balanced among team members.

• You will provide training and development opportunities, including stretch assignments, for team members and give honest and open feedback to aid in the development of talent.
• You will manage and evaluate individual/team performance and take appropriate action to meet and/or exceed performance standards.
• You will identify and recommend process improvements that create efficiencies or improve quality across.

You will serve as a resource to team members and internal/external stakeholders on more complex assignments/projects.

• You will ensure that top talent is hired and retained. You will provide oversight to assure team members work products and interactions meet defined quality indicators.
• You will ensure prompt and effective customer support and escalation to appropriate stakeholders including but not limited to Sales and Customer Support.
• You will support attainment and maintenance of appropriate professional certifications.
• You will manage coordination of external clinical vendor services (peer reviews, IMEs, FCEs) as needed.

What we're looking for

• Must-have experience (Required)
• Minimum of 5 years of Disability Management (STD/LTD), Workers Compensation, Utilization Review and/or nurse case management
• Current Registered Nurse license
• 4 Year/Bachelor's degree
• 3-5 years of managerial, supervisory, and/or demonstrated leadership experience
• Ability to read, analyze and interpret both internal and external documents such as general media/publications, professional journals, technical procedures, governmental regulations, policies, proposals, and standard operating procedures.
• Confident, comfortable communicator with strong written and verbal communication skills.
• Nice-to have Experience (Preferred)
• Ability to work in a fast-paced production environment with the ability to adapt as needed.
• Ability to work in various excel documents with a high comfort level of mathematical concepts such as addition, subtraction, multiplication, division, averages and/or variances.
• Ability to articulate/alter provisions - comfortable with contract language.
• Application Deadline

Applications will be accepted through Friday, July 10th, 2026, and posting may come down earlier due to applicant volume.

What’s it like to work here?

At Lincoln Financial, we love what we do.

We make meaningful contributions each and every day to empower our customers to take charge of their lives.

Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future.

• What’s in it for you
• Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln’s core values and leadership attributes
• Leadership development and virtual training opportunities
• PTO/parental leave
• Competitive 401K and employee benefits
• Free financial counseling, health coaching and employee assistance program
• Tuition assistance program
• Work arrangements that work for you
• Effective productivity/technology tools and training

The pay range for this position is $72,900 - $131,600 with anticipated pay for new hires between the minimum and midpoint of the range and could vary above and below the listed range as permitted by applicable law.

Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role.

The base pay is just one component of Lincoln’s total rewards package for employees.

In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual.

Other rewards may include long-term incentives, sales incentives and Lincoln’s standard benefits package.

Additional Information

This position may be subject to Lincoln’s Political Contribution Policy.

An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions.

Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.

Equal Opportunity Employment

Lincoln is committed to creating an inclusive environment and is proud to be an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558.

Lincoln Financial ("Lincoln" or "the Company") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin or disability.

Opportunities throughout Lincoln are available to employees and applicants are evaluated on the basis of job qualifications.

This Employer Participates in E-Verify.

See the E-Verify notices.

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