Network Engineer

1. Liaise with internal/external clients, end users and senior staff to clarify, resolve IT requirements and development needs with rapid response and excellent problem solving skills;

2. Control and take responsibility for managing, designing and delivering the development of a specialist aspect of IT provision such as network and data center operations, service delivery and quality control;

3. Oversee and work closely with the technical team, conduct training for new members, create plans for future infrastructure projects and be responsible for implementation;

4. Evaluate and optimize the performance of the network operation infrastructure and systems;

5. Lead in pro-active identification, mitigation and removal of operational risks, plan and control maintenance to ensure SLA and efficiency;

6. Responsible for the development of the data center; test network and operation and maintenance; office network construction, LAN & WAN and operation and maintenance;

7. Construction and operation and maintenance; overseas branch network construction and operation and maintenance;

8. Responsible for the development and testing of SDN network construction and operation and maintenance;

9. Participate in the network construction management of the cloud management platform;

10. Assist in network (Internet, Intranet, and telecommunication) fields planning, construction, commissioning, operation, update and maintenance;

11. Establish and update network management system, policy and procedures to comply with relevant regulations and standards;

12. Plan and organise resources on network management;

13. Clarify network management processes and rules according to the company and project management requirements;

14. Plan and implement annual network work developing and maintaining plan;

15. Assist in identifying and registering network risks in relevant areas;

16. Plan and organise training on network area;

17. Organise the incident investigation on network;

18. Set up emergency mechanism and monitor implementation;

19. Communicate with shareholders’ IT departments and learn from their best practices;

20. Manage the relevant evidence and record;

21. Play as a backup role of Server Engineer and also support the IT service assistant as needed;

22. Other works requested by IT manager and/or head of Infrastructure.

Requirements:

1. 3 years of related working experience;

2. Flexible and willing to undertake a wide variety of challenging tasks;

3. Proactive, result oriented and resilient with an ability to work under pressure to tight deadlines and juggle multiple priorities;

4. Technical knowledge of a wide range of systems and technologies. Strong Networking skills with a CCNP Routing and Switching or HCNP Routing and Switching preferred;

5. Knowledge of multi vendors (Cisco, Huawei, Juniper …) Routers/Switches/IT Security and firewall technologies/IP Telephone configuration and troubleshooting preferred;

6. Familiar with enterprise and bank network structure, experience in supporting existing networks and deploying new networks;

7. Ability to make recommendations with strong written, verbal and presentation skills;

8. Familiar with Linux administration skills;

9. Excellent communication skills;

10. Excellent customer service manner.