No relocation candidates accepted due to the
Overview
Linnk is seeking a Network Service Delivery Specialist with strong Data Centre LAN knowledge to coordinate network operations, suppliers and internal stakeholders within a large international organisation.
The role focuses on operational coordination and ITIL Incident, Change and Problem Management, with limited hands-on engineering. You will work closely with architects, product managers, outsourced operations providers, hosting teams and end users to maintain reliable network services.
Key Responsibilities
- Coordinate network incidents, service requests and changes through ServiceNow.
- Ensure requests reach the correct teams, establish ownership and follow actions through to completion.
- Work with technical teams and suppliers to resolve connectivity, cabling and operational issues.
- Review network changes, including scope, impact, risks, implementation steps and rollback plans.
- Represent network changes at Change Advisory Board meetings.
- Monitor service performance, recurring incidents and resolution times to identify improvements.
- Maintain operational documentation and provide clear stakeholder updates.
- Strong technical understanding of Data Centre LAN networks, including architectures, connectivity and operational principles.
- Ability to quickly understand responsibilities across internal technical teams, external suppliers and business users, coordinating the right people to progress activities.
- Good practical knowledge of ITIL Incident, Change and Problem Management.
- Strong communication, organisation and attention to detail.
Desirable Technical Experience
- Familiarity with Cisco Nexus, Cisco Catalyst and F5 technologies.
- Experience using ServiceNow for operational requests, incidents or changes.
- Understanding of VMware networking and its connectivity requirements.
- Jira, Confluence, NetBox and IP Fabric experience would be beneficial.
Ideal Background
A technically strong network operations or service delivery professional, or a network engineer who has moved into operational coordination. The role requires enough technical knowledge to assess issues and coordinate resolution, with limited configuration work and no direct VMware administration.
#J-18808-Ljbffr
Network Service Delivery Specialist in Hamburg Arbeitgeber: Linnk Group
Linnk bietet eine dynamische und unterstützende Arbeitsumgebung in Berlin, die es Ihnen ermöglicht, Ihre Fähigkeiten im Bereich Materialbeschaffung und -management voll auszuschöpfen. Mit einem starken Fokus auf kontinuierliche Verbesserung und Teamarbeit fördern wir das Wachstum unserer Mitarbeiter durch gezielte Schulungen und Entwicklungsmöglichkeiten. Unsere Unternehmenskultur schätzt Innovation und Zusammenarbeit, was uns zu einem attraktiven Arbeitgeber in der schnelllebigen Industrie macht.
