Manager HR Engagement Systems @ Fresenius

Manager HR Engagement Systems @ Fresenius

What This Position Has To Offer

• Fresenius is changing and you have the opportunity to gain insights into various topics.
• The benefits of a successful global corporation with the collegial culture of a medium-sized company.
• Individual opportunities for career planning and professional development.

On behalf of Fresenius , we are searching for their next Manager HR Engagement Systems (100% at the location in Bad Homburg ).

Job Summary

You want to shape the future of HR engagement through seamless implementation, efficient service delivery, and enhanced user experiences? Then keep on reading!

In your position, you bridge HR and IT by gathering requirements, creating technical specifications, and leading HR system implementations to optimize processes and enhance user experience. Look forward to a varied working environment characterized by flexibility, diversity, and team spirit. You can expect exciting projects and extensive opportunities for your professional and personal development in a global company.

What You Will Be Doing

• Partner with HR stakeholders to understand their needs, gathering and documenting requirements for system enhancements and use cases.
• Transform business requirements into technical specifications and collaborate with technical teams to ensure alignment and feasibility.
• Conduct workshops and interviews with end-users to refine requirements and prioritize features that align with organizational goals.
• Create use case documentation, process flows, and detailed requirements to guide development and configuration efforts.
• Lead use case implementations on the ServiceNow HRSD platform or similar systems, ensuring alignment with business objectives.
• Perform initial testing of configurations, providing feedback and supporting the testing team for further validation.
• Identify and recommend opportunities to streamline HR service delivery processes with a focus on efficiency and user experience.
• Maintain up-to-date documentation on system configurations, workflows, and implementation processes for future reference.
• Facilitate training, address feedback, and adjust systems based on user insights to ensure long-term success.
• Act as the bridge between HR and IT teams, ensuring clear communication, alignment on requirements, and adherence to timelines.
• Support training and rollout activities to drive adoption of new functionalities and ensure smooth transitions.

What You Bring To The Job

• Multiple years of professional experience in HR technology, HRIS, or related roles with a focus on requirements management and system implementation.
• Hands-on experience and familiarity with workflow and case management functionalities within ServiceNow HRSD or comparable HR engagement systems.
• Demonstrated ability to gather, analyze, and document requirements for HR systems or digital engagement tools.
• Proven aptitude for translating business needs into technical solutions that deliver tangible results.
• Detail-oriented with a knack for managing multiple priorities in dynamic environments.
• Strong interpersonal skills to facilitate discussions, document needs, and present ideas to diverse audiences.
• English: C1 – Advanced.

Nice-to-Haves

• A Bachelor’s degree in Human Resources, Information Technology, Business Administration, or a related field.
• Understanding of chatbot technologies or AI tools used in HR engagement.
• Ge: B2 – Upper Intermediate.

Team

• Reports to: Peter Vorholt, People Data Eco-Systems & Architecture.
• Colleagues: 3.

Benefits

• Long-term account with various exemption options.
• Employer-funded company pension plan.
• Childcare Subsidy.
• Wide range of sports as well as nutritional training and prevention offers.
• Support for the establishment of a direct insurance.
• Accident insurance.
• Individual career development.
• Discount program.
• Company catering.
• Meal subsidy.
• Company medical service.
• Transport connection.
• Free parking.
• Sports offerings – from company runs and sports badges to tournaments and competitions.
• Hybrid work & flexible working hours.
• 37.5-hour week.
• 30 days of holiday plus up to 6 floating days per year.
• Time credit that can be used for paid leave (e.g. sabbatical).
• Cell phone, laptop, support for home office equipment.
• Reimbursement of moving expenses.
• Employee participation program.

You can expect a friendly, newly created and very international team that always supports each other and maintains a very open and collegial atmosphere. The corporate culture is characterized by flat hierarchies, direct communication, and transparency at all levels. You will be given plenty of room for individual development, both professionally and personally.

Fresenius employs around 190,000 people worldwide who are committed to ensuring that more and more people have access to better and better medicine. They work in international teams to improve the lives of sick people.

Regardless of which area of the Group they work in, the employees convey the meaning of striving and acting together: for themselves, for the patients and for Fresenius. The work of Fresenius saves lives and makes exceptional healthcare a reality.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology
• Industries: Staffing and Recruiting

#J-18808-Ljbffr