p A career at b Lombard Odier /b means working for a renowned global wealth and asset manager, with a strong focus on sustainable investing. An innovative bank of choice for private and institutional clients, our independently owned Firm is one of the best-capitalised banking groups in the world, managing close to CHF 300 billion and operating from over 25 offices across 4 continents. br / br / p With a history spanning over 230 years, b Lombard Odier /b is an investment house providing a comprehensive offering of discretionary and advisory portfolio management, wealth services and custody. We also offer asset management services and investment strategies through b Lombard Odier Investment Managers /b and provide advanced banking technology to other financial institutions. br / br / /ppb“Rethink Everything” is our philosophy /b – it is at the heart of everything we do. We have grown stronger through more than 40 financial crises by rethinking the world around us to provide a fresh investment perspective for our clients. /ppb Business Application Support Specialist – Finance (80-100%) /b /pp A Business Application Support Specialist plays a crucial role in ensuring the stability, availability, and optimal performance of banking applications. This role involves providing technical support, troubleshooting issues, and collaborating with various teams to maintain a reliable banking application environment. He is responsible for providing to the employees and to customers of Lombard Odier group with functional support applications in Finance domain. This support team’s main mission is the satisfaction and trust of colleagues and clients. /ppb YOUR ROLE /b /pullip Identify, resolve and troubleshoot all Functional Support issues for finance and accounting applications. /p /lilip Participating in quality controls and documentation of new applications releases notes. /p /lilip Monitor KPIs to ensure SLAs are met and the service is on time and reliable. /p /lilip Escalate major incidents to the incident management team to ensure timely resolution. /p /lilip Organize and manage regular meetings with Bank partners for escalated cases, monitor closely the backlog of tickets /p /lilip Analysis of balance sheet in SAP. /p /lilip Ensure a quality training for bank users. /p /lilip Participate in new application release testing. /p /lilip Work closely with development and production teams. /p /lilip Ensure regular contact with our Bank partners Finance team. /p /lilip Actively contribute to enhance the day-to-day process of the team by improvement proposals to the head of Application Support /p /li /ulpb YOUR PROFILE /b /pullip Master’s degree in IT or Finance /p /lilip+5 years of experience in Banking /p /lilip Excellent communication and overall soft skills, proactivity, sense of initiative and sound experience in working under stress on unplanned matters /p /lilip Excellent command of banking, finance related operations and understanding of accounting principles /p /lilip Good command of Microsoft Office tools, specifically Excel PowerPoint /p /lilip Previous experience as a Business Analyst or as an Auditor in the banking and financial sector is an advantage /p /lilip SAP BI knowledge is an advantage /p /lilipb Residence in Switzerland or willingness to relocate /b /p /li /ulpb Our Maison’s DNA /b is defined by five core values. b Excellence /b drives us to be the best at what we do, while b Innovation /b fuels our progress. b Respect /b underpins every interaction, and b Integrity /b shapes our actions. Together, we are b One Team /b, united in serving our clients with unwavering dedication. /pp As a responsible and supportive employer, we promote a diverse and inclusive work environment for our employees and candidates. b Diversity, Equity and Inclusion /b are woven into the fabric of our Maison’s DNA, and we strive to ensure that our employees can fulfill both their personal and professional aspirations by encouraging internal mobility and individual upskilling programs. We firmly believe that building Diverse Teams contributes to our successes and to deliver on this, we actively embed Diversity, Equity and Inclusion in our business strategy. /ppb It is an exciting time to join our Teams. All applications will be handled in the strictest confidence. /b /p /p
Business Application Support Specialist - Finance in Bern Arbeitgeber: Lombard Odier
Lombard Odier ist ein hervorragender Arbeitgeber, der seinen Mitarbeitern nicht nur ein dynamisches und innovatives Arbeitsumfeld bietet, sondern auch die Möglichkeit zur persönlichen und beruflichen Weiterentwicklung in einem globalen Unternehmen. Mit einem starken Fokus auf Diversität, Gleichheit und Inklusion fördert die Firma eine Kultur des Respekts und der Zusammenarbeit, während sie gleichzeitig erstklassige Sicherheitslösungen im Bereich IT-Sicherheit entwickelt. Die Mitarbeiter profitieren von einem umfassenden Schulungsangebot und der Chance, an spannenden Projekten in einem der bestkapitalisierten Banken der Welt zu arbeiten.
