Auf einen Blick
- Aufgaben: Gestalte und verwalte digitale Dienstleistungen für unsere Kunden.
- Unternehmen: Renommierte globale Vermögensverwaltung mit Fokus auf nachhaltige Investitionen.
- Vorteile: Attraktives Gehalt, Weiterbildungsmöglichkeiten und ein unterstützendes Arbeitsumfeld.
- Weitere Informationen: Dynamisches Umfeld mit großartigen Karrierechancen und einem starken Fokus auf Vielfalt.
- Warum dieser Job: Werde Teil eines innovativen Teams und mache einen echten Unterschied im Banking.
- Qualifikationen: Erfahrung im Kundenservice, idealerweise im Finanzsektor; trilingual von Vorteil.
Das prognostizierte Gehalt liegt zwischen 49500 - 60500 € pro Jahr.
A career at Lombard Odier means working for a renowned global wealth and asset manager, with a strong focus on sustainable investing.
An innovative bank of choice for private and institutional clients, our independently owned Firm is one of the best-capitalised banking groups in the world, managing close to CHF 300 billion and operating from over 25 offices across 4 continents.
With a history spanning over 230 years, Lombard Odier is an investment house providing a comprehensive offering of discretionary and advisory portfolio management, wealth services and custody.
We also offer asset management services and investment strategies through Lombard Odier Investment Managers and provide advanced banking technology to other financial institutions. "Rethink Everything" is our philosophy - it is at the heart of everything we do.
We have grown stronger through more than 40 financial crises by rethinking the world around us to provide a fresh investment perspective for our clients.
Digital Services Specialist (80-100%) Within the Lombard Odier Private Clients unit (PC) the Digital Client Support as part of the COO Office organization has the main mission to design, implement and manage the day to day operational execution of key Banking bachelor's degree preferred.
Hospitality graduates are welcomed.
Proven experience in a call center or customer service role, preferably in a banking or financial institution.
Strong understanding of online banking products, functionalities, and processes.
Proficient in using online banking platforms, mobile applications, and related technologies.
Excellent verbal and written communication skills, with the ability to explain complex concepts in a clear and concise manner.
Exceptional problem‑solving skills with a keen attention to detail.
Ability to multitask, prioritize and work efficiently in a fast‑paced environment.
Patience, empathy, and a genuine desire to help customers.
Proficiency in using CRM systems and other call center software applications.
Experience in other banking activities / services (i. e. fees, middle‑office,...) most welcome.
Trilingual proficiency (French, English, Spanish), Italian and German a plus.
Residence in Switzerland mandatory.
Our Maison's DNA Our Maison's DNA is defined by five core values.
Excellence drives us to be the best at what we do, while Innovation fuels our progress.
Respect underpins every interaction, and Integrity shapes our actions.
Together, we are One Team , united in serving our clients with unwavering dedication.
As a responsible and supportive employer, we promote a diverse and inclusive work environment for our employees and candidates.
Diversity, Equity and Inclusion are woven into the fabric of our Maison's DNA, and we strive to ensure that our employees can fulfill both their personal and professional aspirations by encouraging internal mobility and individual upskilling programs.
We firmly believe that building Diverse Teams contributes to our successes and to deliver on this, we actively embed Diversity, Equity and Inclusion in our business strategy. #J-18808-Ljbffr
Digital Services Specialist (80-100%) Arbeitgeber: lombardodier
Lombard Odier ist ein hervorragender Arbeitgeber, der seinen Mitarbeitern nicht nur ein dynamisches und innovatives Arbeitsumfeld bietet, sondern auch die Möglichkeit zur persönlichen und beruflichen Weiterentwicklung. Mit einem starken Fokus auf Vielfalt, Gleichheit und Inklusion fördert das Unternehmen eine Kultur, in der jeder Mitarbeiter geschätzt wird und seine individuellen Ziele erreichen kann. Die Position des Digital Services Specialist in der Schweiz ermöglicht es Ihnen, Teil eines globalen Unternehmens zu sein, das sich für nachhaltige Investitionen einsetzt und über 230 Jahre Erfahrung in der Finanzbranche verfügt.
