Technical Knowledge Management Expert (F/M/D)

Switzerland, Visp Join a global team of over 18,000 people making a meaningful difference from day one. As a Technical Knowledge Management Expert at Lonza, you'll collaborate with some of the brightest minds in the industry, working on solutions that change lives every day. While doing so, you’ll be responsible for maintaining and developing global databases with a focus on performance, quality, and speed, ensuring compliance with cGMP and customer requirements. You’ll act as an expert in nomenclature processes, and you’ll have the opportunity to mentor and train team members and new staff around them. Check out more about what a career at Lonza in Visp, Switzerland could look like. Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want you to be part of. What you’ll get: A highly collaborative work environment that values best practice sharing A strong network of engaged internal and external stakeholders An inclusive and ethical workplace Ground-breaking working environment Compensation programs that recognize high performance A variety of benefits dependant on role and location What you’ll do: Develop and maintain a global chemical knowledge management system, ensuring functionality and validation. Act as an adviser on substance master data management, chemical nomenclature, and registration processes. Plan, manage, and oversee projects from initiation to implementation, addressing issues and collaborating with customers and stakeholders. Mentor team members and train new staff on nomenclature processes and best practices around the global chemical knowledge management system. Evaluate and implement innovations in chemo-informatics, analyze complex data, and prepare reports and audit materials. Represents the team in cross-functional projects, while enhancing collaboration with internal customers and external suppliers. Provide technical expertise, consultancy, and programming solutions to enhance efficiency in R&D and knowledge management workflows. Establish and maintain interfaces with other systems (e.G., SAP, LIMS) to ensure seamless data transfer and support digitalization initiatives. What we’re looking for: Master’s or PhD in information sciences; chemistry or biochemistry specialization is a plus. 5+ years of professional experience in knowledge management, innovation, or digitalization, including management roles. Conceptual and analytical skills, with good knowledge of SQL, and proficiency in content management systems, MS Office, DMS, and SAP. Knowledge of GMP, data integrity, information security, and regulatory requirements. Fluent in English and German, with excellent communication, coaching, and interpersonal skills. Highly organized with a structured, reliable work style. Service- and team-oriented, flexible, and able to manage uncertainty and stress effectively. Proven ability to adopt new developments, proactively seek improvements, and manage systems independently while ensuring cost awareness and compliance. Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically. People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference. Reference: R63520