IT-Manager (m/f/d)

Who we are

The LOOPING GROUP is a brand media house based in Munich, Berlin, Cologne and Hamburg and currently employs around one hundred people. The members of the group support their clients in acting like modern media brands in the areas of PR and marketing in order to achieve credible and effective attention for their products and services in an increasingly fragmented information society.

Founded in 2016 by journalists, creatives and experts in the fields of marketing and public relations, the LOOPING GROUP is now trusted by numerous medium-sized companies and international corporations. The group\’s clients include the car brands Mercedes-Benz, BMW and Volkswagen, as well as companies in the healthcare sector, luxury segment, innovation communication, and foundations.

Your mission

• Be responsible for the management, support and customisation of all Mac and iPhone clients in a pure Apple environment via JAMF.
• Be the go-to person for identity management and user provisioning via OKTA.
• Provide, support and structure server-side services and applications from the Microsoft 365 portfolio (e.g. Exchange, SharePoint, Teams, Entra).
• Administer various cloud-based productivity and backend tools such as BOX, Personio, HQ, awork (Teamleader), MIRO and others.
• Act as the IT-Manager for WoodWing\’s cloud-hosted CMS and DAM systems.
• Diagnose and resolve technical problems.
• Research and recognize solutions for user-side software and hardware problems.
• Evaluate new tools and solutions.
• Consult and administer IT for our employees.

Your profile

• Several years of relevant professional experience as a technical support employee in IT technology, helpdesk or similar function.
• Good understanding of the Apple system landscape and administrative interfaces to identity and device management.
• Practical knowledge in planning, configuration, and administration in Microsoft365 backend, especially SharePoint and Teams.
• Preferably knowledge of the requirements of agencies and/or editorial offices, ideally in the support of editorial CMS.
• Able to provide coordinated, step-by-step technical support in written or verbal form.
• Good communicator with a service-oriented attitude.
• Interest in and relaxed approach to technical obstacles, innovations and trends.
• Enjoy a good team spirit and hands-on approach.
• Good communication skills in English and German, both written and verbal.

Why us?

• Yummy Food Perks: Enjoy digital food vouchers from Hrmony GmbH.
• Discount Heaven: Access Perkbox for over 300 freebies, discounts, and wellness content.
• Referral Rewards: Earn up to €1000 when you refer a friend to join our team.
• Pension Security: Benefit from our company pension with a 17.64% subsidy.
• Smooth Start: Experience a well-structured onboarding process and regular feedback.
• Cool Offices: Work in attractive, centrally located offices in Berlin, Hamburg, and Munich.
• Work Flexibility: Enjoy a flexible hybrid working model.
• Freedom to travel: Take advantage of our working-from-abroad policy.
• Extra Holidays: Option to buy 10 additional vacation days.
• Dog-Friendly Workplace: Bring your furry friend to the office and enjoy a pet-friendly environment.

OUR INCLUSION STATEMENT

Every role at LOOPING GROUP is open to applications from all sections of society. We believe that embracing difference is critical to the success of LOOPING GROUP. We see potential in every individual regardless of race, ethnic origin, nationality, religion, belief, physical or neuroability, socio-economics, age, marital status, sexual orientation, gender identity, or any other characteristic that makes you, well, you.

We are committed to conscious inclusion to create a sense of belonging, connection and shared purpose within our teams. We know it’s the right thing to do, and it will make us all happier, fulfilled, and successful in our work.

If you’re excited about this role but your past experience doesn’t perfectly align with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

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