Strategic Migration Manager - Revenue Operations (all genders)

Strategic Operations Lead – Migrations (all genders)

Germany

About us
Lucanet is the CFO Solution Platform built for modern finance leaders to automate consolidation and financial planning, extended planning and analysis, disclosure management, ESG reporting, lease accounting, tax compliance and reporting, as well as banking and cash management. More than 5,500 companies around the world rely on our easy-to-use and out-of-the-box SaaS platform to help them lead with ease.
We are a team of game changers with 850+ people worldwide. Our culture of kindness and integrity encourages you to bring your whole self to work. We collaborate to create better software solutions and grow a better company. Lucanet is more than a place to work; we are a champion for continuous improvement, pushing boundaries, impacting industries, and growing careers.

The Role
The Strategic Migration Manager is a pivotal role designed to spearhead Lucanet\’s customer migration initiatives as we position ourselves as a leading provider of software for the Office of the CFO.
Reporting directly to the CRO, this role will lead a cross-functional taskforce team comprising members from Account Management, Partner Sales, Marketing, Technical Cloud Operations (TCO), and Professional Services, with strong collaboration with the Product team. The primary focus will be driving the migration of customers to the Lucanet CFO Solution Platform, including existing customer base migration across solutions (with focus on Consolidation & Financial Planning, Disclosure Management and Tax Compliance & Reporting) and migration of customers acquired from other vendors.
This role combines direct customer interaction and strategy development with strong cross-functional leadership, ensuring seamless customer transitions that drive Lucanet\’s growth

What You\’ll Do

• Lead and coordinate the cross-functional taskforce team responsible for customer migrations to the Lucanet CFO Solution Platform
• Develop comprehensive migration strategies and execution plans for different customer segments (including customers acquired from other vendors); create compelling migration events around “carrots & sticks”
• Collaborate closely with the product team to identify and address technical barriers to migration and influence the product roadmap to facilitate smoother transitions
• Work closely with Professional Services, TCO & partners to manage delivery capacity and ensure customer satisfaction with support of the Customer Success teams
• Collaborate with the customer & product marketing team to create campaigns supporting the migration objectives
• Monitor (and establish) KPIs to measure migration success, customer satisfaction, and business impact
• Provide regular reporting on migration progress, challenges, and wins to the CRO and executive leadership team

What You Bring to the Table

• 4+ years of experience in customer-facing roles including Sales, software implementation, Management Consulting or Customer Success
• Strong strategic thinking capabilities balanced with tactical execution skills
• Excellent communication and stakeholder management abilities, including the ability to translate technical concepts for business audiences and vice versa
• Proven problem-solving skills and adaptability in fast-paced environments
• Customer-centric mindset with a focus on maintaining satisfaction throughout migration processes
• Data-driven approach to decision-making and performance measurement
• Fluent in the German language, excellent English skills.
• Experience with financial software or SaaS platforms highly desirable

Perks at work

• LucaFlex – We acknowledge that every individual has different working styles and preferences. Our flexible working model allows you to plan your working hours and location according to your needs and professional responsibilities.
• Work from Abroad – Sometimes a change of scenery can boost creativity and productivity, you can work up to 90 workdays outside your home country with the support from our partner Workflex.
• Sabbatical – Take the time you need for personal pursuits, family time, travel, or any other activities that suit you with our sabbatical options.
• Team Spirit – We value teamwork and celebrate our achievements. That’s why we take many opportunities to get together, learn together, and cherish our successes together.
• Learning & Development – We encourage you to shape your own development with the support of dedicated time, resources, and budget provided by us.
• LucaNet Engage – Our feedback process is designed to support your personal and professional development in a targeted manner through regular dialogue.
• LucaNet Do Good – As a company we want to give back and support you in taking the time to do some good, individually or as a team, with paid volunteer time.
• Health & Wellbeing – Your overall wellbeing is important to us, which is why we offer tailored health and wellbeing programs, including company-wide initiatives, subsidies for sports activities, mental health support, and counseling through our external partners.
• Generous leave policy – We encourage you to take time off to relax, travel, and recharge.
• Compensation & Company Pension Plan – We are committed to equal pay and supporting you for your future by offering a company pension plan and/or pension allowances.
• JobRad – Find your dream bike, with financial support from us.
• Discounts – Enjoy a whole bunch of discounts from our external corporate benefits partner.

Powered by uniqueness

Everybody’s different here and we like it that way. At Lucanet, we embrace the unique qualities of every person. We are dedicated to creating an inclusive workplace where all employees can thrive and feel valued. Regardless of your gender identity, sexual orientation, personal expression, racial identity, ethnicity, religious belief, or disability statuses, you are welcome at Lucanet just as you are. Our recruitment process is solely based on qualifications, merit, and organizational needs, ensuring fairness and equal opportunities for all candidates.

We recognize that every person brings a unique blend of skills and experiences. If you believe you will excel in this role, we want to hear from you – even if you do not check every box on the list. We only want to know why you are great for this role, so please avoid including your picture, age, and marital status in your CV.

Please follow the provided link to understand how we comply with GDPR requirements and what measures we take to ensure your data is safe.
Data protection (lucanet.com)

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