Expert - Planning & OPS Management Human Factors Academy (m/f/diverse)

As a brand of LAT, the Human Factors Academy offers training programs based on insights from the aviation industry that have been adapted for other sectors.

In Planning & OPS Management, you serve as the primary point of contact for organizational and billing matters for clients, suppliers, colleagues, and trainers, and you are responsible for organizing and following up on all training sessions.

Responsibilities

• Training Planning
• Comprehensive planning of all training sessions in the HFA division using the MINT planning tool
• Linking and verifying data between the planning tool and billing
• Defining and optimizing the planning process
• Trainer management
• Management and further development of the trainer database
• Management of trainer contracts and coordination with relevant interfaces
• Ensuring trainer scheduling and the productivity of the training organization resource
• Planning & booking of resources (e. g., classrooms) with clients
• Sending out training materials
• Creating & sending participant certificates and feedback

Qualifications

• You have completed vocational training and, ideally, have at least two years of professional experience, preferably in a similar field, gained.
• You have a talent for planning and organization.
• Very good MS Office skills (especially MS Excel) and a strong affinity for IT are highly desirable.
• We place particular emphasis on an independent, well‑organized approach to work, networked thinking, and clear, audience‑appropriate communication.
• You find pragmatic solutions and respond flexibly to new requirements.
• You have a strong interest in the topic of human factors training or “Putting the Human Factor First.”
• Excellent written and spoken German and English skills are required.
• About Lufthansa Aviation Training Operations Germany Gmb H
• About Lufthansa Aviation Training

Lufthansa Aviation Training Gmb H (LAT) is one of the leading companies in the field of flight training with its competence in the training and further education of cockpit and cabin personnel at ten training locations.

The company employs around 700 people at different training locations.

The registered office is at Munich Airport.

The customer portfolio includes over 250 nationally and internationally renowned airlines, including the Lufthansa Group airlines.

Lufthansa Aviation Training has almost 200 training devices within its training fleet, including aircraft for pilot training, flight simulators of all common aircraft types for pilot training and emergency and service mock‑ups for the training of flight attendants.

Under the European Flight Academy (EFA) brand, Lufthansa Aviation Training bundles all Lufthansa Group flight schools.

About Lufthansa Aviation Training Operations Germany Gmb H: Lufthansa Aviation Training Operations Germany Gmb H has its headquarters in Berlin, with additional training locations in Frankfurt, Munich and Essen.

The company is part of the Lufthansa Aviation Training Group and is a training organization approved by the German Federal Aviation Authority (LBA).

It offers a comprehensive portfolio of cockpit and crew training for a wide range of aircraft types.

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