Solution / Product Owner - Retail Interfaces (m/f/d)

We are looking for a Solution / Product Owner with a strong technical background in Retail API platforms. You will drive the strategy and execution of retail-facing API interfaces that power our B2C and B2B platforms. Working closely with cross-functional teams, you will ensure seamless integration across digital touchpoints and back-end systems, enabling innovative retail experiences for our customers.

Tasks

Key Responsibilities:

1. Define and maintain the roadmap and strategy for our retail APIs in alignment with SunExpress’s digital and commercial goals.
2. Gather requirements and create specifications for API development.
3. Manage the API lifecycle, including development, testing, deployment, and documentation.
4. Utilize Postman for creating collections, testing, automation, and monitoring API performance and security.
5. Monitor API health and usage metrics using tools like Postman Monitors, Datadog, or New Relic.
6. Ensure API designs consider scalability, availability, rate limiting, authentication (OAuth2, JWT), and authorization.
7. Facilitate integration with key systems such as POS, inventory management, CRM, and payment platforms.
8. Define and track API performance metrics, driving continuous improvement initiatives.
9. Own the solution and product aspects of the API platforms.

Requirements

1. Bachelor’s or Master’s degree in Computer Science, Business, or a related field.
2. At least 3 years of experience as a Product Owner, Solution Owner, or in a similar role focusing on APIs or technical products.
3. Strong understanding of RESTful APIs, SOAP, GraphQL, and web service architecture.
4. Experience with Postman for API testing, automation, and performance monitoring.
5. Familiarity with API management platforms (e.g., Apigee, Kong, AWS API Gateway).
6. Experience with CI/CD workflows, microservices, and DevOps principles.
7. Knowledge of cloud platforms such as AWS, Azure, or Google Cloud.
8. Domain experience in retail, travel & leisure, or commercial aviation is a strong advantage.
9. Excellent communication skills and the ability to collaborate across business and technical teams.
10. Analytical and outcome-driven mindset, focused on product performance and customer impact.

About SunExpress

Established in 1989 as a joint venture of Turkish Airlines and Lufthansa, SunExpress serves as a tourism ambassador between Türkiye and Europe with over 30 years of experience and leisure airline expertise. We operate over 175 routes to 30 countries, carrying more than 11 million passengers annually. Our headquarters are in Antalya and Frankfurt, with bases in Izmir and Ankara. With a fleet of 66 aircraft and more than 4,000 employees, SunExpress was named the \’Best Leisure Airline in Europe\‘ in the 2023 and 2024 Skytrax surveys. We are an equal opportunity employer committed to diversity, focusing solely on competence, expertise, skills, and experience.

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