Integration & Training Manager

Responsibilities

• Lead the post-acquisition integration process for newly acquired veterinary hospitals.
• Develop and execute integration plans, timelines, and implementation schedules.
• Coordinate cross-functional activities with Operations, Human Resources, Finance, IT, Marketing and Clinical Leadership teams.
• Serve as the primary point of contact for newly acquired clinics throughout the integration process.
• Monitor integration milestones and proactively address challenges to ensure successful transitions.
• Support and train enterprise platforms including Practice Information Management Systems (PIMS) and Human Resource Information Systems (HRIS).

Requirements

• Bachelor's degree in Business Administration, Healthcare Administration, Information Systems, Project Management, or a related field; equivalent experience considered.
• 5+ years of experience in systems implementation, operations management, training, project management or acquisition integrations.
• Demonstrated expertise with enterprise software platforms such as PIMS, HRIS, payroll, merchant services and related business systems.
• Experience developing training programs, SOPs and operational documentation.
• Strong project management and organizational skills.
• Excellent presentation, communication and facilitation abilities.
• Ability to travel frequently to support integrations and training initiatives.

Core Competencies

Demonstrates expertise in leading post‑acquisition integration processes, developing and executing integration plans, and coordinating cross‑functional activities. Proficient in training and supporting enterprise platforms such as Practice Information Management Systems (PIMS) and Human Resource Information Systems (HRIS).

Tools & Technologies

• Practice Information Management Systems (PIMS)
• Human Resource Information Systems (HRIS)
• Payroll systems
• Merchant services