Auf einen Blick
- Aufgaben: Leite strategische Produktbereiche und optimiere deren Leistung für maximale Kundenzufriedenheit.
- Unternehmen: Luware, ein führender Anbieter von SaaS-Lösungen im Bereich Contact Center.
- Vorteile: Internationale Arbeitsumgebung, hohe Autonomie und persönliche Entwicklungsmöglichkeiten.
- Weitere Informationen: Regelmäßige Teamevents und die Möglichkeit, in anderen Büros zu arbeiten.
- Warum dieser Job: Gestalte innovative Produkte und arbeite in einem dynamischen Team, das deine Ideen schätzt.
- Qualifikationen: Erfahrung als Produktmanager in einer SaaS-Umgebung und starke Kommunikationsfähigkeiten.
Das prognostizierte Gehalt liegt zwischen 60000 - 75000 € pro Jahr.
Founded in 2010, Luware is a leading Saa S provider specializing in innovative contact center and conversation recording solutions.
Our Microsoft‑certified solutions are designed to streamline customer interactions.
We're committed to innovation and growth, fostering a culture that embraces agile methodologies and flexible work arrangements.
We’re growing fast – and we’re hiring!
As Product Manager, you oversee a strategic product area from discovery through delivery to ensure alignment with customer needs, market opportunities, and business objectives.
You are accountable for maximizing customer and business value by continuously monitoring, analyzing, and optimizing product performance.
What you’ll be doing Own a strategic product pillar, defining its vision, roadmap, priorities, and contribution to Luware’s overall product strategy.
Drive product discovery by engaging with customers, partners, resellers, and internal stakeholders to identify needs, opportunities, and feedback.
Define, prioritize, and maintain a product backlog that balances customer value, business objectives, market opportunities, and technical considerations.
Lead requirements engineering, including gathering, elaborating, validating, and translating requirements into clear epics, features, and defect descriptions.
Act as the primary interface between stakeholders and product engineering team, ensuring alignment between strategy, expectations, and execution.
Collaborate closely with engineers, architects, designers, and other product managers to deliver high‑quality products, features, and enhancements.
Communicate product strategy, progress, decisions, and outcomes clearly to ensure transparency and stakeholder alignment.
Monitor product adoption, customer satisfaction, and business outcomes to continuously improve product success.
What we are looking for Proven experience as a Product Manager or a Product Leadership role (Mid‑Senior) in a Saa S Company, highly preferred within Unified Communications.
Excellent written and verbal communication skills in (Swiss) German and English, with the ability to engage effectively with diverse stakeholders— from C‑level executives to technical users and agents.
Collaborative mindset with the ability to facilitate solution design within teams.
Creative problem‑solving and team‑oriented approach.
Broad business acumen with strong industry and market knowledge.
Strong awareness of market trends and customer needs.
Analytical, proactive, and forward‑thinking mindset.
High curiosity and creativity combined with structured, analytical thinking.
Strong product and technology expertise.
Deep understanding of the value and benefits delivered by products and services to customers.
Ability to plan, delegate, and oversee work across development teams.
Ensure execution in line with defined processes and best practices.
Incorporate cross‑functional needs and ideas into product development.
Strong knowledge and hands‑on experience with Scrum and Scrum@ Scale.
Our offer A fast‑paced, international, and collaborative work environment.
A challenging and diverse role with high autonomy.
A motivating and supportive team culture where your ideas matter.
Excellent opportunities for personal and professional growth.
Regular team events and the chance to work from another Luware office for up to a month through our exchange program.
You can expect a genuinely collegial, international environment and a fresh, dynamic, open corporate culture. #J-18808-Ljbffr
