Admin & Payroll Team Lead

The Admin & Payroll Lead is responsible for overseeing and coordinating the Admin & Payroll Specialist team in the compliant delivery of HR administration and payroll processes across the region. This team actively supports a growing location of 1000 employees.

The individual will need to be highly personable, and able to build strong relationships while ensuring the delivery of compliant, timely, and legally sound processes. With a keen eye on employee experience, lean processes, and providing a high standard of services, you will support the HR Director in building and leading the competent Admin & Payroll Team.

Responsibilities:

• Lead and manage the HR Specialist & Payroll team, acting as the Lead and being the accountable representative for service delivery in line with local, regional, and global standards.
• Resolve complex issues independently.
• Hold 1:1 meetings with each team member to agree on personal goals, share insights, feedback, and build individual professional competence.
• Lead team performance management plans, including organizing goals, managing probationary periods, impact assessments, and closing end-of-year reviews for team members.
• Support the HRBP & Labour Relations Team in communicating organizational culture to employees: onboarding, town halls, corporate events, etc.
• Administer Works Council Hearings & associated processes.

Team service delivery includes but is not limited to:

• Ensure timely execution of team and individual activities.
• Lead and plan team meetings to drive outcomes, source solutions, and create a deliverable work plan.
• Oversee and manage payroll and payroll records, liaising with local finance where needed.
• Manage vendor relations (insurances, broker, payroll provider).
• Maintain records and produce necessary reports as required.
• Oversee HR invoice processing for the location.
• Report to the authorities.
• Oversee, in partnership with the TAM SSC, the delivery of location-specific transactional activities:
• Onboarding process (Issuing contracts of employment, Personal Data collection for payroll).
• Mandatory Training, Probationary period closures, Mood Monitoring.
• Absence Management TRM systems (Reporting of Annual Leave, Sickness absence, Other leave).
• Employee lifecycle admin (contract amendments; merit and bonus letters/memos, etc.).
• Exit process (Exit confirmations & reference letters).
• Maintain personal data records for the local employee base (controlling of electronic employee files).
• Understand local compliance topics and labour law legislation for the location.
• Advise managers on the terms and conditions of employment and share best practices with them.
• Be proactive in continuous improvement activities to ensure that processes are standardized, simplified, and automated.
• Develop HR policies and procedures to drive performance and mitigate disputes.
• Provide strategic advice on current and existing benefits for employees and managers.
• Continuously monitor and review HR policies and processes and implement changes where necessary.

Skills

Must Have:

• A University degree or professional level, or the equivalent level of attainment gained through professional experience.
• In-depth knowledge of Labour Law & payroll and HR Best practices.
• In-depth knowledge of payroll and admin processes, practices, and principles.
• A working knowledge of IT/HR systems and MS Office (good Excel skills).
• Experience in working for a multi-cultural international company.
• Fluency in English is a key requirement.
• An inspiring, engaging, and credible leader, someone who makes things happen and gets the job done.
• Ability to handle multiple tasks.
• Ability to work in a fast-paced environment and to learn quickly.
• A talent for simplifying, automating, and standardizing processes to build improved employee experience.
• A talent for numbers, analytics, financial reporting, and attention to detail and accuracy.
• Very good interpersonal, communication, and presentation skills.
• Excellent organizational and time management skills.
• Competence to build and effectively manage interpersonal relationships at all levels of the company.

Languages:

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management

Industries

IT Services and IT Consulting

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