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- Aufgaben: Support and grow our retailer network while ensuring top-notch customer experiences.
- Arbeitgeber: Join Lynk & Co, a dynamic brand transforming the automotive market in Germany.
- Mitarbeitervorteile: Enjoy a collaborative work environment with opportunities for professional growth and development.
- Warum dieser Job: Be part of a mission-driven team that values innovation and sustainability in the automotive industry.
- Gewünschte Qualifikationen: A degree in Business or related field, plus experience in aftersales or retail management.
- Andere Informationen: Fluency in German and English is essential; apply by February 25, 2025.
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
Aftersales Network Development Specialist – Cologne, Germany
At Lynk & Co, we are a dedicated team with a mission to establish Lynk & Co as a strong brand among German car buyers. As a national sales company, we oversee the marketing, sales, and distribution of Lynk & Co vehicles, associated products, and services within the German market. We are driving the transformation of commercial operations in Germany towards a Dual Distribution model, which integrates sales through authorized retailers, direct sales, and our online channel.
What You’ll Do
- Support, monitor, and grow the retailer and service network to ensure sufficient capacity for efficiently operating Sales, Vehicle Operations, Aftersales, and Service business.
- Establish and maintain strong communication with German retailers and workshops via newsletters, personal meetings, and collaborative initiatives.
- Represent retailer and service network interests in projects that impact retail operations and serve as a liaison between the network and Lynk & Co.
- Support business development by ensuring that working with Lynk & Co remains a sustainable partnership and a profitable business for participating retailers and service partners.
- Coordinate with architects, business owners, and finance teams to ensure retail partners meet company standards and deliver an optimal customer experience.
- Execute the onboarding process for new retail partners, ensuring they receive thorough training on company policies, product knowledge, operational standards, and store processes.
- Provide support for aftersales services, including warranty, returns, repairs, and customer service programs.
- Collaborate with cross-functional teams, including Sales, Operations, and Customer Service, to align aftersales programs with retail strategies and meet customer experience goals.
What You Should Have
- A university degree in Business, Economics, or a relevant field, or equivalent experience.
- Experience in business development, aftersales, or retail network management within the automotive industry or a related sector.
- A strong understanding of German retailer operations, service business, and commercial business models.
- Fluency in both German and English.
Working for Lynk & Co
Want to learn more about working for Lynk & Co and what we offer? Read more via this link: Why Lynk & Co – Lynk & Co (lynkco.com)
Our recruitment process
We work with a competence based framework. You apply by submitting your LinkedIn profile or CV written in English and answering a few questions.
Our selection will primarily look at acquired competencies and skills.
To help us place the right people in the right role, we believe in science-based and fair assessment methods. Therefore, as part of our recruitment process, we use psychometric assessments to help us increase our hiring success by identifying the candidates that are most likely to thrive and be successful in the role.
We look forward to receiving your application as soon as possible, but latest 25th of February 2025. We will do ongoing selection of candidates during the application period, so don’t hesitate to submit your application if you’re interested.
To learn more about us, check out our website and follow us on LinkedIn and Facebook .
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Aftersales Network Development Specialist Arbeitgeber: Lynk & Co
Kontaktperson:
Lynk & Co HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Aftersales Network Development Specialist
✨Tip Number 1
Familiarize yourself with the Dual Distribution model that Lynk & Co is implementing. Understanding how this model integrates authorized retailers and direct sales will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the automotive industry, especially those involved in aftersales and retail network management. Building connections can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Stay updated on trends in the German automotive market, particularly regarding customer service and aftersales strategies. This knowledge will allow you to speak confidently about how you can contribute to Lynk & Co's goals.
✨Tip Number 4
Prepare to discuss your experience with cross-functional collaboration. Highlight specific examples where you've worked with different teams to achieve business objectives, as this is crucial for the Aftersales Network Development Specialist role.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Aftersales Network Development Specialist
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure you fully understand the responsibilities and requirements of the Aftersales Network Development Specialist position. Tailor your application to highlight relevant experiences in business development, aftersales, or retail network management.
Highlight Relevant Experience: Emphasize your experience within the automotive industry or related sectors. Provide specific examples of how you've supported retailer operations or developed partnerships that align with Lynk & Co's goals.
Showcase Language Skills: Since fluency in both German and English is required, ensure your application reflects your language proficiency. If applicable, mention any experiences where you utilized these languages in a professional context.
Prepare Your CV and LinkedIn Profile: Craft a clear and concise CV in English that outlines your qualifications and achievements. Make sure your LinkedIn profile is up-to-date and aligns with the information in your CV, as this will be part of your application.
Wie du dich auf ein Vorstellungsgespräch bei Lynk & Co vorbereitest
✨Understand the Dual Distribution Model
Make sure you have a solid grasp of the Dual Distribution model that Lynk & Co is implementing. Be prepared to discuss how this model can enhance sales and customer experience, and think about how your previous experiences can contribute to its success.
✨Showcase Your Communication Skills
Since strong communication with retailers and workshops is key, be ready to demonstrate your ability to build relationships. Share examples from your past where you successfully collaborated with partners or stakeholders to achieve common goals.
✨Highlight Relevant Experience
Emphasize your background in business development, aftersales, or retail network management within the automotive industry. Prepare specific examples that showcase your understanding of German retailer operations and how you've contributed to similar projects.
✨Prepare for Cross-Functional Collaboration
Lynk & Co values collaboration across various teams. Think of instances where you worked with different departments, such as Sales or Customer Service, to align strategies and improve outcomes. Be ready to discuss how you can bring this collaborative spirit to the role.
