Auf einen Blick
- Aufgaben: Übernimm die CRM-Analyse und -Ausführung für drei Marken und Märkte mit Fokus auf E-Mail-Automatisierung.
- Unternehmen: Dynamisches Unternehmen mit einer echten Teamkultur und spannenden Projekten.
- Vorteile: Echte Verantwortung, Team-Events, Deutschland-Ticket und ein €250 Shopping-Budget.
- Weitere Informationen: Individuelles Coaching und spannende Teamreisen warten auf dich!
- Warum dieser Job: Gestalte innovative CRM-Strategien und erlebe persönliches Wachstum in einem kreativen Umfeld.
- Qualifikationen: Erfahrung im B2C-E-Commerce und tiefgehende Klaviyo-Kenntnisse sind erforderlich.
Das prognostizierte Gehalt liegt zwischen 55000 - 75000 € pro Jahr.
We're looking for a Senior CRM Manager to own CRM analytics and execution across all three brands and three markets with a focus on email automation in Klaviyo.
If you're looking to take full analytical and operational ownership to develop our cohorts to their full potentials this might be for you!
- Tasks
- Develop our core customer metrics like repurchase rate and customer lifetime value
- Own CRM performance across three brands and three markets end to end
- Build granular, multi-dimensional segmentation (RFM, product affinity, lifecycle stage)
- Design and run a real A/B-testing with clear hypotheses, proper sample sizes, decisions based on revenue per recipient
- Use Claude as your default tool for copy, creative briefing, and campaign production
- Automate reporting and recurring CRM processes (e. g. via Klaviyo MCP, n8n)
- Build toward a state where no campaign is manually built and sent - flows and automation do the work
Requirements
- Multi year B2C e-commerce background ideally in an international setting
- Deep, advanced Klaviyo experience - flows with custom actions, API calls, etc.
- Already using Klaviyo MCP or genuinely eager to work this way
- Very strong analytical mindset: you think in segmentation logic and test hypotheses
- Comfortable in Klaviyo's templating language (HTML+Liquid)
• Nice to have
- Basic scripting (Python/JS) for data exports and automation
- Experience with SMS as a channe
- Experience with Whats App as a channel
Benefits
- Over 1 million orders, 5 markets, 3 brands – things are happening here. You take on real ownership instead of being just a cog in the machine.
- Dynamic team with a real culture: a weekly trophy for living our values, celebrating anniversaries and birthdays together, and monthly after-work drinks.
- Deutschland-Ticket, a €250 shopping budget in our own shops, and additional benefits like Urban Sports Club M.
- A new sport every month that we try out together in the Lyto Athletics Club.
- Team trips together (Mallorca, Belgium, Portugal) and the best company merch in the industry.
- Individual coaching tailored to your goals – from leadership to specialist coaching, e. g. your own Google Ads coach.
We look forward to your application. No cover letter required – just tell us why you'd like to work with us and where you make a difference.
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Senior CRM Manager Data & Automation (m/w/d) Arbeitgeber: Lyto Brands Group
Als Senior CRM Manager in Düsseldorf bieten wir Ihnen die Möglichkeit, echte Verantwortung zu übernehmen und unsere CRM-Strategien über drei Marken hinweg zu gestalten. Unser dynamisches Team fördert eine offene Kultur, in der Erfolge gefeiert werden und individuelle Entwicklung durch maßgeschneiderte Coachings unterstützt wird. Mit attraktiven Benefits wie dem Deutschland-Ticket, einem monatlichen Sportprogramm und Teamreisen schaffen wir ein Umfeld, das sowohl berufliche als auch persönliche Entfaltung ermöglicht.
