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- Aufgaben: Lead IT service projects, ensuring timely and quality delivery while managing client relationships.
- Arbeitgeber: Cloudflight creates impactful software solutions for various industries, enhancing technology's positive role in society.
- Mitarbeitervorteile: Enjoy a collaborative work environment with opportunities for professional growth and development.
- Warum dieser Job: Join a mission-driven team that values innovation and client satisfaction in a dynamic tech landscape.
- Gewünschte Qualifikationen: Degree in IT or related field; 5+ years in project management; strong communication skills in German and English.
- Andere Informationen: We promote inclusivity and equal opportunity for all applicants.
Das voraussichtliche Gehalt liegt zwischen 43200 - 72000 € pro Jahr.
At Cloudflight we believe in the power of technology as a positive force in society. Our mission-critical software and digital solutions create value for hundreds of customers in the public sector and key industries, from manufacturing over mobility to healthcare and commerce. We deliver exceptional projects for our customers and are willing to go the extra mile for them. This way we become their trusted partner over time.
As a Delivery Manager at Cloudflight, you will be responsible for overseeing the delivery of IT services and projects, ensuring they meet client expectations, are completed on time, within scope, and within budget. You will collaborate with cross-functional teams, manage client relationships, and continuously improve our delivery processes. You will report to the Head of Operations Germany.
Responsibilities
- Leading and managing multiple IT service projects across our Cloudflight portfolio from initiation to completion, ensuring timely and high-quality delivery.
- Acting as the primary point of contact for clients, understanding their needs, managing expectations, and ensuring satisfaction.
- Coordinating and guiding cross-functional teams, fostering collaboration and maintaining a high-performance work environment.
- Providing feedback and mentoring to project managers to support their professional development.
- Proactively identifying potential risks and developing mitigation strategies to ensure successful project outcomes.
- Overseeing planning, budgeting, financial performance tracking, deviation analysis, forecasting, and resourcing to ensure data accuracy and integrity.
- Maintaining accurate project documentation, providing regular status updates to different stakeholders, and generating comprehensive reports.
- Fostering a culture of business acumen and innovation within project teams, encouraging creative problem solving, new ideas, and the identification of new business opportunities.
Qualifications
- A degree in Computer Science, Information Technology, Engineering, or a related field. Relevant certifications (e.g., PMP, ITIL) are a plus.
- Minimum of 5 years of experience in IT service delivery, project management, or a related role.
- Proven ability to lead and motivate teams, manage conflicts, and drive results in a fast-paced environment.
- Strong understanding of budgeting, financial targets, and resource allocation.
- Demonstrated ability to build and maintain strong client relationships, ensuring high levels of customer satisfaction.
- Strong analytical and problem-solving skills, with a proactive approach to addressing challenges.
- Excellent verbal and written communication skills in German and English, and the ability to work with people from different national and international locations.
We are an equal opportunity employer. We strive to create an inclusive environment where everyone can thrive regardless of their background and circumstances. All applicants receive equal opportunity regardless of age, gender identity or expression, language, disability, ethnicity, national origin, religion, or sexual orientation.
We will go through your application and come back with feedback.
Any questions? Contact us at
#J-18808-Ljbffr
Delivery Manager (m/f/x) Arbeitgeber: macio GmbH
Kontaktperson:
macio GmbH HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Delivery Manager (m/f/x)
✨Tip Number 1
Familiarize yourself with the latest trends in IT service delivery and project management. Understanding current methodologies and tools will help you speak confidently about your experience and how it aligns with Cloudflight's mission.
✨Tip Number 2
Highlight your experience in managing client relationships. Be prepared to share specific examples of how you've successfully met client expectations and resolved conflicts, as this is crucial for the Delivery Manager role.
✨Tip Number 3
Showcase your leadership skills by discussing instances where you've motivated teams or improved processes. Cloudflight values high-performance environments, so demonstrating your ability to foster collaboration will set you apart.
✨Tip Number 4
Prepare to discuss your analytical and problem-solving skills. Think of examples where you've proactively identified risks and implemented successful mitigation strategies, as this will resonate well with the responsibilities of the role.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Delivery Manager (m/f/x)
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure to thoroughly read the job description for the Delivery Manager position at Cloudflight. Understand the key responsibilities and qualifications required, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to highlight relevant experience in IT service delivery and project management. Emphasize your leadership skills, client relationship management, and any certifications you hold that are pertinent to the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your understanding of Cloudflight's mission. Discuss specific examples from your past work that demonstrate your ability to manage projects successfully and meet client expectations.
Highlight Soft Skills: In your application, emphasize your soft skills such as communication, teamwork, and problem-solving abilities. These are crucial for the Delivery Manager role, especially when coordinating cross-functional teams and managing client relationships.
Wie du dich auf ein Vorstellungsgespräch bei macio GmbH vorbereitest
✨Understand the Role
Make sure you have a clear understanding of the Delivery Manager role and its responsibilities. Familiarize yourself with Cloudflight's projects and how they align with client needs. This will help you articulate how your experience fits into their mission.
✨Showcase Your Leadership Skills
Prepare examples that demonstrate your ability to lead cross-functional teams and manage client relationships. Highlight specific instances where you successfully navigated challenges and drove results in a fast-paced environment.
✨Discuss Financial Acumen
Be ready to discuss your experience with budgeting, financial performance tracking, and resource allocation. Provide examples of how you've ensured data accuracy and integrity in past projects, as this is crucial for the role.
✨Emphasize Communication Skills
Since the role requires excellent verbal and written communication skills in both German and English, prepare to demonstrate your proficiency. You might be asked to explain complex concepts clearly, so practice articulating your thoughts succinctly.
