We're partnering with a growing specialist medical and laboratory equipment business to recruit a Field Service Engineer in Germany.
Supporting fertility and IVF laboratories, you'll combine hands-on installation, maintenance and troubleshooting with ownership of customer relationships across the DACH region.
The Role
You'll be responsible for installing, commissioning, maintaining and repairing specialist laboratory equipment used in fertility and IVF settings.
Key responsibilities include:
- Installing, commissioning and servicing incubators, microscopes, lasers and other specialist laboratory equipment.
- Carrying out preventative maintenance, fault-finding, repairs and performance testing.
- Supporting the installation and commissioning of complete IVF laboratories.
- Managing your own customer portfolio and coordinating service visits directly with end users.
- Providing technical training and guidance to laboratory personnel.
- Supporting equipment qualification and validation, including IQ/OQ activities.
- Maintaining accurate service reports and working with internal teams to resolve technical issues.
What We're Looking For
- A technical background in electronics, mechanics, optics or a related engineering discipline.
- Experience in field service, technical support or another customer-facing technical role.
- Medical-device, diagnostics, IVF, laboratory or capital-equipment experience would be advantageous.
- Strong technical troubleshooting skills and the ability to work independently on-site.
- Good computer skills, with networking knowledge an advantage.
- Strong German communication skills and fluent English.
- A valid driving licence and willingness to travel regularly, typically 3–4 days per week
We're ideally looking for someone with 3–5 years of relevant experience, although candidates with 1–2 years of experience and the right technical foundations are encouraged to apply.
Territory & Location
The role will support customers across Southern Germany, Austria & Switzerland, however exact territory will be defined based on the candidate's location.
A base in Central or Southern Germany is preferred.
Why Join?
- Join a growing specialist business expanding its DACH service capability.
- Work with highly specialised laboratory technology in the fertility and IVF sector.
- Enjoy autonomy, direct customer interaction and ownership of your customer relationships.
- Develop your technical expertise within a specialist medical technology environment.
#J-18808-Ljbffr
Field Services Engineer Arbeitgeber: Mackinnon Bruce International
Unser Kunde ist ein globaler Marktführer in der Duft- und Geschmacksindustrie und bietet eine dynamische Arbeitsumgebung, die von Innovation und Teamarbeit geprägt ist. Als Key Account Manager haben Sie die Möglichkeit, langfristige Kundenbeziehungen im DACH-Raum aufzubauen und zu pflegen, während Sie von einem unterstützenden Team profitieren, das Ihre berufliche Entwicklung fördert. Die Unternehmenskultur legt Wert auf Zusammenarbeit und Kreativität, was Ihnen ermöglicht, in einem spannenden und wachsenden Markt erfolgreich zu sein.
Kontaktdaten:
Mackinnon Bruce International Recruiting-Team
