pAt Maersk, we connect and simplify our customers' supply chains through our global logistics network. At our Zurich Airfreight Station, we combine international reach with a hands-on operational environment where ownership, collaboration and customer focus are key. /p pAs an Air Freight Operations Associate, you will be responsible for the end-to-end operational handling of airfreight shipments. You will take ownership of your shipment files, coordinate with customers, carriers, handling agents and colleagues across the Maersk network, and ensure reliable and efficient execution from booking through completion. /p pThe role requires a high degree of independence and operational judgement. You will proactively manage priorities and exceptions, resolve operational issues and contribute to a high level of service for our customers. /p pYou will join an experienced team in Zurich and work in an international environment with opportunities to further develop your airfreight expertise and career within Maersk. /p h3We offer /h3 ul liAn international working environment within a leading global logistics company. /li liA varied and responsible role in our Zurich Airfreight Station with a high degree of independence and ownership. /li liCollaboration with customers, colleagues, carriers and partners across our global network. /li liTraining, development and international career opportunities. /li liCompetitive employment conditions and attractive employee benefits. /li liEmployee brand discounts as well as annual summer and Christmas events. /li /ul h3Key responsibilities /h3 h3Airfreight Operations Customer Service /h3 ul liIndependently manage airfreight import and export shipments from booking through completion. /li liTake end-to-end ownership of operational files, including documentation, milestones, costs, invoicing and financial accuracy. /li liCoordinate closely with customers, carriers, handling agents, customs partners and the Maersk global network. /li liMake independent operational decisions regarding routing, capacity, priorities and exception handling. /li liProactively identify and resolve operational issues while keeping customers and relevant stakeholders informed. /li liEnsure compliance with applicable operational, customs, security and dangerous-goods requirements. /li liMaintain a high level of customer service and take ownership of the overall customer experience. /li liSupport continuous improvement, operational efficiency and commercial initiatives within the Zurich Station. /li /ul h3We are looking for /h3 ul liCompleted commercial apprenticeship (kaufmännische Lehre), preferably in freight forwarding, international logistics or a comparable field. /li liSolid practical experience in airfreight operations and a good understanding of import and export processes. /li liFurther professional qualifications, such as eidg. dipl. Speditionsfachmann/-frau, are highly welcome. /li liStrong ability to work independently, recognize priorities and make sound operational decisions. /li liHigh level of ownership, reliability and problem-solving ability. /li liCommercial awareness and confidence in dealing with customers, carriers and internal stakeholders. /li liWell organized and able to maintain oversight in a fast-paced operational environment. /li liStrong communication and relationship-building skills. /li liFluent German and English; French is an advantage. /li /ul pMaersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. /p pWe are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing /p #J-18808-Ljbffr
Air Export Agent Arbeitgeber: Maersk
Maersk ist ein hervorragender Arbeitgeber, der seinen Mitarbeitern die Möglichkeit bietet, in einem dynamischen und vielfältigen Umfeld zu arbeiten. Mit einem starken Fokus auf Mitarbeiterentwicklung und einer Kultur der Zusammenarbeit fördern wir das Wachstum und die berufliche Weiterentwicklung unserer Angestellten. Unsere Lage ermöglicht es Ihnen, Teil eines globalen Netzwerks zu sein, während Sie gleichzeitig an der Optimierung von Flugrouten und Kapazitäten mitwirken, was eine bedeutende Rolle in der Luftfrachtbranche spielt.
