Flight Opt & Capacity Control Agent

OCFO Flight Optimization & Capacity Control Agent Role Purpose: Monitor and optimize existing routes für die Own Controlled Flights Operation (OCFO), ensuring flights are commercially and operationally optimized.

Key Responsibilities:

• Flight & process monitoring — oversee flight and operational processes, and maintain data quality in operational systems so planning stays accurate.
• Capacity planning — plan the optimum weight and volume mix per flight based on actual bookings and freight on hand (<24>
• Booking control — manage and control pre-books and ad hoc shipments, safeguard space commitments to customers, and notify stakeholders of over- or underbookings.
• ULD build-up — plan ULD build-up efficiently and in line with IATA rules and internal quality standards, set build-up priorities during irregularities, and issue build-up lists, documentation and labeling.
• Documentation & positioning — determine ULD positions with the flight operator and issue/distribute the flight manifest to all internal and external parties.

Reporting & Scope:

• Reports to: Hub Manager
• Direct reports: none
• Accountable for: flight optimization, cargo needed on aircraft, route potentials
• Internal stakeholders: OCFO/GSSA teams, Airfreight, Sales, Management, Finance
• External stakeholders: MAC, suppliers, third-party agents, charter operators

Key Metrics:

• Shared: load factors / yield optimization
• Individual: flight analytics; capacity control

Required Profile:

• Experience in airline yield management, operations and handling, plus general airfreight market knowledge
• Strong English, Excel skills
• Experience with ULD build processes (IATA) rules and regulations
• Analytical skills and spatial awareness, customer-minded, comfortable in supplier contact
• Willingness to work at weekends and on public holidays.

Bottom Line:

The role sits at the intersection of commercial yield optimization and physical load planning — it needs both analytical and hands-on operational strength. Its leverage point is the <24>

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