Auf einen Blick
- Aufgaben: Leite das Bar-Team und sorge für außergewöhnlichen Service für unsere Gäste.
- Unternehmen: Mandarin Oriental Savoy, Zürich – ein Ort für erstklassige Gastfreundschaft.
- Vorteile: Lern- und Entwicklungsmöglichkeiten, kostenlose Übernachtungen und Gesundheitsprogramme.
- Weitere Informationen: Flexibilität für Wochenend- und Feiertagsdienste ist notwendig.
- Warum dieser Job: Werde Teil einer dynamischen Umgebung und gestalte unvergessliche Erlebnisse für unsere Gäste.
- Qualifikationen: Erfahrung in der gehobenen Gastronomie und starke Führungsfähigkeiten erforderlich.
Das prognostizierte Gehalt liegt zwischen 60000 - 80000 € pro Jahr.
About the job
Based at the Mandarin Oriental Savoy, Zurich within the Food & Beverage Department, the Assistant Bar Manager is responsible for leading the bar team and delivering exceptional service to guests.
The Assistant Bar Manager reports to the Restaurant Manager.
Responsibilities
- Assist in developing, maintaining, and continuously improving the Bar Operations Manual, including policies, procedures, and service standards aligned with LQE.
- Monitor guest satisfaction throughout the bar experience, taking prompt and appropriate action to resolve any concerns.
- Ensure guest expectations are consistently met through efficient, personalized, and professional service.
- Ensure cleanliness, maintenance, and overall presentation of the bar meet MOHG standards.
- Monitor beverage quality, preparation, and service standards to ensure consistency and excellence.
- Conduct daily briefings and regular team meetings to communicate updates, promotions, guest feedback, and operational priorities.
- Ensure operational expenses are controlled in line with budget while maintaining quality standards.
- Support revenue growth initiatives by maximizing sales, increasing covers, and optimizing beverage offerings.
Qualifications
- Completed training in upscale hospitality or gastronomy, ideally with 2-3 years of experience in a similar role.
- Strong leadership skills and organizational talent, combined with the ability to manage a multicultural team.
- Strong knowledge of bar operations, beverage trends, and service excellence standards.
- High flexibility and resilience – weekend and holiday shifts are part of the job.
- Excellent communication skills, both written and verbal, for interactions with guests and team members.
- Confidence and a well-groomed, professional appearance.
- Passion for exceptional service and a keen sense of trends in the hospitality industry.
- Excellent knowledge of German and English. Further foreign language skills are an advantage.
- Successful applicants must have the right to work in Switzerland.
Benefits
- Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
- MOstay.
When you work as hard as our colleagues do, it’s important to take time off.
As a member of the #MOfamily, you can stay with us wherever you go in the world.
The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
- Heath & Colleague Wellness.
Finding the right work-life balance is important.
Your wellbeing matters to us.
A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
- Swiss Deluxe Rates.
- #J-18808-Ljbffr
Kontaktdaten:
Mandarin Oriental Hotel Group Limited Recruiting-Team
