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- Aufgaben: Welcome and serve guests with personalized, attentive service in a luxury restaurant setting.
- Arbeitgeber: Join the award-winning Mandarin Oriental Hotel Group, known for its luxurious properties worldwide.
- Mitarbeitervorteile: Enjoy discounted stays, paid holidays, recognition programs, and exciting learning opportunities.
- Warum dieser Job: Be part of a dynamic team that values passion, hospitality, and personal growth in a modern environment.
- Gewünschte Qualifikationen: Catering qualification required; previous luxury hospitality experience preferred.
- Andere Informationen: Full-time permanent position with opportunities for promotion within the group.
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
MANDARIN ORIENTAL HOTEL GROUP
Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place.
We are currently looking for a talented and highly driven:
Chef(fe) de Rang SACHI
The Chef de Rang is responsible for welcoming and serving guests in the rooms assigned to him/her by the Restaurant Manager or Assistant. He/she anticipates customers‘ needs and meets their expectations with attentive, personalised, friendly and careful service. To do this, he/she must have a thorough knowledge of the Pillars and LQA relating to the Restaurant.
The Chef de Rang’s main tasks are:
- Preparing his/her station (setting up) in accordance with the established standards so as to be ready to welcome customers.
- Welcoming customers to the station in accordance with M.O. reception principles.
- Suggest the menu and announce daily specials or special offers
- Serve food according to M.O. service standards
- Present the bill and collect the money
- Dealing with customer complaints in accordance with the LQE procedure and referring complaints and all customer observations to Management
- Adhere to and apply the Mandarin Oriental principles set out in ‘Our Commitments’.
Job Requirements:
- Qualified in catering (BEP/CAP)
- English required
- Open-minded with good time-management, organization and communication skills, diligence and commitment.
- Ability to keep a positive and responsible attitude.
- Team player.
- Excellent presentation and hospitality skills
- Outgoing and enjoy customer contact
- Previous experience preferably in a similar position and in the luxury hospitality segment.
Please note this is a full-time permanent position
Benefits:
We provide a comprehensive Benefits Package which includes
- Guest Hotel experience for employees
- Discounted Room Nights
- Discount at F&B Outlets
- 43 Paid Holidays including Bank & Public Holidays
- Colleague recognition and reward programmes
- Exciting range of learning and development programmes
- Regular colleague social and wellbeing events
- Opportunities for promotion and transfer across the group
You can expect a modern and very personal work environment as well as multiple development potentialities within the hotel and the Mandarin Oriental Group. Our in-house Learning and Developing Manager takes care of the best possible professional development, which is individually matched to our employees.
We are looking for enthusiastic individuals who possess the right attitude and passion to drive this exciting new opening forward and wow our guests! If this is you, then apply here now!
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Chef(fe) de Rang - SACHI Arbeitgeber: Mandarin Oriental Hotel Group
Kontaktperson:
Mandarin Oriental Hotel Group HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Chef(fe) de Rang - SACHI
✨Tip Number 1
Familiarize yourself with the Mandarin Oriental's service standards and principles. Understanding their unique approach to hospitality will help you align your skills and attitude with what they value in a Chef de Rang.
✨Tip Number 2
Highlight your previous experience in luxury hospitality during your interactions. Share specific examples of how you've provided exceptional service and handled customer complaints, as this will demonstrate your capability for the role.
✨Tip Number 3
Showcase your communication and teamwork skills in conversations with the hiring team. Being a team player is crucial in a restaurant setting, so be ready to discuss how you collaborate effectively with colleagues.
✨Tip Number 4
Express your enthusiasm for the position and the brand during your discussions. A positive attitude and genuine passion for hospitality can set you apart from other candidates and resonate well with the hiring managers.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Chef(fe) de Rang - SACHI
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure to thoroughly read the job description for the Chef(fe) de Rang position. Understand the responsibilities and requirements, especially the importance of customer service and knowledge of the restaurant's standards.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in luxury hospitality or similar roles. Mention specific examples where you demonstrated excellent customer service and teamwork.
Showcase Your Skills: Clearly outline your skills that align with the job requirements, such as time management, organization, and communication skills. Provide examples of how you've successfully used these skills in past positions.
Personalize Your Application: Tailor your cover letter to reflect your enthusiasm for working at Mandarin Oriental. Mention why you are drawn to their values and how you can contribute to creating a unique guest experience.
Wie du dich auf ein Vorstellungsgespräch bei Mandarin Oriental Hotel Group vorbereitest
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences where you went above and beyond to provide excellent service, as this aligns with the values of Mandarin Oriental.
✨Demonstrate Knowledge of the Menu
Familiarize yourself with the restaurant's menu and any daily specials. Being able to discuss these confidently will show that you are proactive and genuinely interested in the role of Chef de Rang.
✨Emphasize Teamwork Skills
Highlight your ability to work well in a team environment. Provide examples of how you've collaborated with colleagues in previous roles to enhance guest experiences, as teamwork is crucial in a luxury setting.
✨Prepare for Customer Interaction Scenarios
Be ready to discuss how you would handle various customer service scenarios, including complaints. Understanding the LQE procedure and demonstrating a calm, positive attitude will showcase your readiness for the role.
