We are looking for a Restaurant Supervisor to join our team at Mandarin Oriental Savoy, Zurich.
Job Overview The Restaurant Supervisor will oversee the restaurant team, ensuring smooth operations, high service standards, and compliance with hotel policies. The role reports to the Assistant Restaurant Manager and Restaurant Manager.
Responsibilities
Lead and manage the restaurant team, ensuring efficient, guest‑oriented workflows in cooperation with all departments of the hotel.
Provide feedback and train team members.
Offer professional advice and customer care to guests and serve food and drinks.
Create strong product and sales knowledge.
Ensure compliance with service standards, hygiene regulations, and HACCP guidelines.
Communicate current offers within the department and throughout the hotel.
Handle accurate accounting of the area.
Maintain cleanliness and hygiene standards.
Qualifications
Vocational training in restaurant or hotel management.
At least 2 years of professional experience with leadership responsibilities.
Organizational and leadership skills with ability to manage a culturally diverse team.
Excellent verbal and written communication skills, handling guest feedback and complaints.
Strong service orientation, etiquette, and professional appearance.
Expressive, open‑minded, and team‑oriented approach.
Good IT skills; familiarity with Infrasys cash register and SevenRooms booking system advantageous.
Ability to work under pressure, flexible for weekend and holiday shifts.
Excellent German and English; additional foreign language skills a plus.
Right to work in Switzerland.
Benefits
Learning & Development programmes for career growth.
MOstay programme for complimentary nights and preferential rates for you and your loved ones.
Health and wellness programmes across the organisation.
Swiss deluxe rates.
We’re fans. Are you?
#J-18808-Ljbffr
Job Overview The Restaurant Supervisor will oversee the restaurant team, ensuring smooth operations, high service standards, and compliance with hotel policies. The role reports to the Assistant Restaurant Manager and Restaurant Manager.
Responsibilities
Lead and manage the restaurant team, ensuring efficient, guest‑oriented workflows in cooperation with all departments of the hotel.
Provide feedback and train team members.
Offer professional advice and customer care to guests and serve food and drinks.
Create strong product and sales knowledge.
Ensure compliance with service standards, hygiene regulations, and HACCP guidelines.
Communicate current offers within the department and throughout the hotel.
Handle accurate accounting of the area.
Maintain cleanliness and hygiene standards.
Qualifications
Vocational training in restaurant or hotel management.
At least 2 years of professional experience with leadership responsibilities.
Organizational and leadership skills with ability to manage a culturally diverse team.
Excellent verbal and written communication skills, handling guest feedback and complaints.
Strong service orientation, etiquette, and professional appearance.
Expressive, open‑minded, and team‑oriented approach.
Good IT skills; familiarity with Infrasys cash register and SevenRooms booking system advantageous.
Ability to work under pressure, flexible for weekend and holiday shifts.
Excellent German and English; additional foreign language skills a plus.
Right to work in Switzerland.
Benefits
Learning & Development programmes for career growth.
MOstay programme for complimentary nights and preferential rates for you and your loved ones.
Health and wellness programmes across the organisation.
Swiss deluxe rates.
We’re fans. Are you?
#J-18808-Ljbffr
Restaurant Supervisor (M/F/D) Arbeitgeber: Mandarin Oriental
Mandarin Oriental Hotel Group ist ein hervorragender Arbeitgeber, der seinen Mitarbeitern nicht nur ein inspirierendes Arbeitsumfeld in einem der luxuriösesten Hotels in Genf bietet, sondern auch eine Kultur des Wachstums und der Zusammenarbeit fördert. Mit einem starken Fokus auf Weiterbildung und Entwicklungsmöglichkeiten können Sie Ihre Karriere in der Finanzabteilung vorantreiben, während Sie Teil eines Teams sind, das Integrität und Respekt schätzt. Die Lage des Hotels in der Nähe des historischen Zentrums und der Luxusgeschäfte macht es zu einem attraktiven Arbeitsplatz für internationale Fachkräfte.
