ORAN Operations Engineer

Manning Global, a premier global staffing and managed services provider specialising in worldwide leading sectors such as ICT, Engineering, AI, Automotive and Energy is searching for an ORAN Operations Engineer to join its project in Germany.

• Job Title
• ORAN Operations Engineer
• Contracting
• 12 months
• Start Date
• Country
• Germany
• Job Responsibilities
• Working closely with the wider Technical teams to carry out testing, tracing, debugging and provide operational support of the 2G/4G/5G solution in Germany.
• Support configuration changes as required.
• Act as the local subject‑matter expert for the key phases of the project, including test execution, troubleshooting and support activities.
• Build and maintain excellent customer relationships with the operator from the outset, thereby leading to a highly engaged and satisfied customer that maximises further opportunities and growth.
• Attend weekly internal and customer technical and project meetings.
• Manage technical risks and issues, ensuring solutions are provided in a timely fashion to avoid critical impact on project delivery or network performance.
• Provide configuration management of the system.
• Support the customer in the execution of the network testing phase in Germany, ensuring all issues are reported and handled according to agreed methodologies.
• Provide technical support, knowledge transfer to customer staff and ensure high levels of customer engagement and satisfaction on the ground.

Education and Experience

• Soft Skills
• Excellent understanding of the relationship between supplier and customer during project delivery, with a minimum of 8 years experience in a similar role.
• Excellent communication skills internally and at varying levels within the customer’s organisation.
• Excellent organisational skills and an ability to anticipate customer needs and act accordingly.
• High level of presentation, communication and planning skills.
• Ability to deliver updates to a high standard within tight timescales.
• Highly effective team player who recognises the power of a positive team environment in delivering results.
• Ability to access and communicate with all levels of management.
• Enthusiastic and positive attitude.
• Hard Skills
• Educated to Degree Level, preferably in Telecoms, Electronics or Computer Science/IT.
• High competence in Excel, Word, Power Point & MS Project.
• Minimum of 5 years’ experience in a technical role in the Telecom/IT sector.
• Excellent knowledge in Radio Access Network (RAN & v RAN) technologies.
• Highly experienced in 4G & 5G network troubleshooting and configuration.
• Fluent in spoken and written English and German.
• Excellent organisation and customer management skills.
• Highly competent in 4G and 5G RAN technologies and solutions with exposure to 5G and virtualised environments.
• VNF and CNF skills and/or experience.
• K8S/Open Stack/Harbor skills and experience.
• Previous experience working in a European Telecommunications service organisation.

What does success look like?

• Build awareness on how to navigate the organisation to progress and resolve customer issues in a timely fashion.
• Successfully deliver to customer requirements and be recognised by the customer(s) for technical acumen and problem‑solving capability.
• Develop and foster a team culture, seek and provide assistance to colleagues, and be recognised by peers for a positive contribution.
• Work under minimum supervision yet recognise when coaching or support delivers a better outcome.
• Show a keen interest in developing new skills, particularly in Open/v RAN technology, as a self‑learner eager to progress and develop own skills in the interest of the team.
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