1st Level NOC Engineer

Manning Global, an Internationally renowned staffing and managed services organization specializing in providing staffing solutions for leading corporations in AI, IT & Telecoms, Engineering, Digital Media, Automotive and Renewable Energy is hiring for its own expanding team a 1st Level NOC Engineerto join its managed services project in Germany.

Key Responsibilities:

• Monitoring of customer network regarding failures in the core layer
  

• Implementation of measures to ensure network availability and stability
  

• Monitoring and analysis of network resources and capacities (quality management)
  

• Technical analysis of the malfunctions by degree and scope, SLA-based troubleshooting and incident management
  

• Coordination, monitoring, and guidance of on-site field service to ensure effective troubleshooting
  

• Coordination of hardware replacement and RMA activities
  

• Supporting the deployment of new optical architecture
  

• Support planning and validation of network extensions, reconfigurations within the network, software upgrades
  

Experience/Qualifications:

• BSc and/or completed professional training as a communications electronics technician
  

• 2 years of professional experience in a telecommunications environment, or electrical engineer with focus on communication technology, preferably in optical networks
  

• Technical knowledge of communications technology and protocols, ideally in DWDM, OTN layers - Advantage
  

• Experience with MS Office applications (esp. Excel and Visio)
  

• Strong team player with “can-do” attitude
  

• High resilience and service orientation
  

• Great communication skills (internal and client-facing)
  

• Readiness to work in a 3-shifts operating model (24 hours a day, 7 days a week)
  

• Fluent written and spoken in German and English - mandatory
  

Requirements

Qualifications:

• BSc and/or completed professional training as a communications electronics technician
  

• 2 years of professional experience in a telecommunications environment, or electrical engineer with focus on communication technology, preferably in optical networks
  

• Technical knowledge of communications technology and protocols, ideally in DWDM, OTN layers - Advantage
  

• Experience with MS Office applications (esp. Excel and Visio)
  

• Strong team player with “can-do” attitude
  

• High resilience and service orientation
  

• Great communication skills (internal and client-facing)
  

• Readiness to work in a 3-shifts operating model (24 hours a day, 7 days a week)
  

• Fluent written and spoken in German and English - mandatory;