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- Aufgaben: Provide on-site support and resolve issues with EUC equipment.
- Arbeitgeber: Join a dynamic team in Magdeburg, focused on IT support excellence.
- Mitarbeitervorteile: Competitive salary of €48k-€58k and a full-time on-site role.
- Warum dieser Job: Great opportunity to enhance your IT skills while working directly with customers.
- GewĂĽnschte Qualifikationen: Fluent in German, 1-3 years of IT support experience required.
- Andere Informationen: Experience with ServiceNow is a plus; apply online for more details.
Das voraussichtliche Gehalt liegt zwischen 48000 - 58000 € pro Jahr.
Desktop Support Engineer (German Speaking)
Magdeburg, Germany – On-Site
€48k-€58k DOE
Our client is currently hiring a Desktop Support Engineer who is fluent in German. You will provide onsite support to authorized users and resolve incidents and problems associated with EUC equipment.
Requirements:
- MUST be fluent in German – C-level minimum
- 1-3 years’ experience within IT Support, Windows, Troubleshooting
- Can work independently on-site
- Able to speak with customers in German
- Experience with ServiceNow ticketing system
This is a full-time position working on site 5 days per week.
Please apply online for consideration and for more info.
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Desktop Support Engineer Arbeitgeber: MarkJames Search
Kontaktperson:
MarkJames Search HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Desktop Support Engineer
✨Tip Number 1
Make sure to brush up on your technical German vocabulary, especially terms related to IT support and troubleshooting. This will help you communicate effectively with customers and demonstrate your fluency during the interview.
✨Tip Number 2
Familiarize yourself with the ServiceNow ticketing system if you haven't already. Having hands-on experience or knowledge about how it works can set you apart from other candidates.
✨Tip Number 3
Prepare for common desktop support scenarios and practice your problem-solving skills. Being able to walk through your thought process during the interview will showcase your ability to troubleshoot effectively.
✨Tip Number 4
Since this is an on-site position, think about how you can demonstrate your ability to work independently. Be ready to share examples of past experiences where you successfully managed tasks without direct supervision.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Desktop Support Engineer
Tipps für deine Bewerbung 🫡
Research the Company: Inform yourself about the company and its culture. Understanding their values and mission can help you tailor your application to align with what they are looking for.
Highlight Relevant Experience: Make sure to emphasize your 1-3 years of experience in IT Support, particularly focusing on your skills in Windows troubleshooting and any relevant projects you've worked on.
Showcase Language Proficiency: Since fluency in German is a must, be sure to highlight your language skills prominently in your CV and cover letter. Consider including specific examples of how you've used your language skills in a professional setting.
Tailor Your Application: Customize your CV and cover letter to reflect the job description. Mention your familiarity with the ServiceNow ticketing system and your ability to work independently on-site, as these are key requirements for the role.
Wie du dich auf ein Vorstellungsgespräch bei MarkJames Search vorbereitest
✨Zeige deine Sprachkenntnisse
Da die Stelle einen fließenden Umgang mit der deutschen Sprache erfordert, solltest du während des Interviews sicherstellen, dass du in Deutsch kommunizierst. Bereite dich darauf vor, technische Begriffe und alltägliche Gespräche auf Deutsch zu führen.
✨Bereite dich auf technische Fragen vor
Erwarte Fragen zu deiner Erfahrung im IT-Support, insbesondere zu Windows und Troubleshooting. Sei bereit, konkrete Beispiele aus deiner bisherigen Arbeit zu nennen, um deine Fähigkeiten zu demonstrieren.
✨Vertrautheit mit ServiceNow
Da Erfahrung mit dem ServiceNow-Ticketsystem gefordert ist, solltest du dich mit den grundlegenden Funktionen und Prozessen vertraut machen. Wenn du bereits damit gearbeitet hast, teile deine Erfahrungen und wie du es zur Problemlösung eingesetzt hast.
✨Selbstständigkeit betonen
Da die Position eine selbstständige Arbeitsweise erfordert, solltest du Beispiele anführen, in denen du eigenständig Probleme gelöst hast. Zeige, dass du in der Lage bist, auch ohne ständige Anleitung effektiv zu arbeiten.
